HR Sachbearbeiter (m / w / d)

If you are passionate about technology, possess excellent communication skills, and thrive in a fast-paced, customer-focused environment, we want to hear from you!

ManageEngine (Division of Zoho Corporation) offers enterprise IT management software for your service management, operations management, Active Directory, and security needs.

We are seeking a highly skilled and motivated IT Technical Consultant to join our dynamic team.

Key Responsibilities:

• Handle end-to-end ManageEngine solution presales engagements through face-to-face and online meetings.
• Provide demos, presentations & conduct reseller/partner training on ManageEngine solutions.
• Collaborate with product engineering teams to stay up to date on ManageEngine product and feature updates.
• Engage with existing ManageEngine customers to ensure they are satisfied and identify any upsell/cross-sell opportunities.
• Act as a trusted advisor and technical SPOC for the strategic accounts.

Requirements:

• Strong technical knowledge of IT infrastructure technology solutions, including IAM, IT Security solutions, and IT service management.
• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• Willingness to travel within/outside the EU to meet customers, partners, and prospects.
• Technical Pre-sales/Technical Account Management/ICT Manager or related experience is an added advantage.
• Build strong relationships with key stakeholders, including customers, partners, and internal teams.
• German and English professional proficiency is mandatory for this role.
• CompTIA ServerPlus, CompTIA Network, or CCNP certification would be advantageous.
• 0-3 years of experience as a data center technician or similar.
• In-depth knowledge of data centre environments, servers, and network equipment.
• Extensive experience in installing, monitoring, and maintaining data center equipment.
• Exceptional ability to work as part of a team, provide IT support, and resolve errors.
• Ability to keep up with advancements in data centre infrastructure and technologies.
• Proficiency in documenting network processes.
• Exceptional communication skills.
• Willingness to respond to network and server errors after hours.

It is important for the applicant to hold a national or EU passport, have valid work authorization, and be within commutable distance. The successful candidate will be subjected to background verification in compliance with national legislation and market standards.

Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software!