First and Second level IT support (m/w/d) - (Focus: Atlassian Jira-Cloud & Atlassian Confluence[...]

First and Second level IT support (m/w/d) - (Focus: Atlassian Jira-Cloud & Atlassian Confluence-Cloud)

BS Wutow GmbH is your expert in recruitment and placement of professionals and executives in the region of Frankfurt. As a privately owned company in the nationwide scale BS Group, we rely on consistent quality and service orientation in the realization of our individual staffing services.

Our client is a major international operation institution. For this client, we are looking for a dedicated First and Second level IT support (m/w/d) - (Focus: Atlassian Jira-Cloud & Atlassian Confluence-Cloud).

Responsibilities:

• Provide second level support on Atlassian Jira platform; including creation of the projects, the action workflows, and administration of the Jira plugins.
• Act as interface between the Service Desk, the engineering teams, and the users.
• Support the users of the Atlassian Confluence cloud platform.

Skills and Qualifications:

• Experience in providing first and second level IT support.
• Thorough knowledge on Atlassian Jira-Cloud & Atlassian Confluence-Cloud.
• Ability to communicate effectively with international staff on all levels.
• Full secondary education + practical / vocational qualifications relating to role.
• Strong support and user orientation.
• Proactive attitude and strong sense of team working.

Your professional future:

• You will find a job in an international team that has worked on exciting and challenging topics in an innovative and creative environment.
• You will receive a performance-based compensation under attractive working conditions and a lot of creative freedom to implement your own ideas into action.