Field Service Engineer

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At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

The Advanced Field Service Engineer for Beckman Coulter Diagnostics is responsible for installation, maintenance and repair of diagnostic systems, immunochemistry, clinical chemistry and automation systems. This position is part of the Field Service Team and will be remote in the Halle (Saale) area. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Field Service Team and report to the Regional Service Manager responsible for Customer Support. If you thrive in a supporting role and want to work to build a world-class Customer Service organization—read on.

In this role, you will have the opportunity to:

• Installation, maintenance and repair of diagnostic systems, immunochemistry, clinical chemistry and automation systems
• Compliance with the relevant regulations such as MPG, MedGV and VDE as well as the Beckman Coulter quality regulations
• Brief instruction of users in the laboratory and answering technical questions from our customers
• Organization and optimization of the personal spare parts inventory
• Timely completion of all administrative tasks such as recording customer service reports using Service Max

The essential requirements of the job include:

• You have completed training as a technician and/or comparable training in the natural science/technical field experience.
• Strong technical knowledge (mechanics/electronics)
• You bring very good communication skills as well as sound PC and German/English knowledge as further prerequisites for this challenging task.
• Willingness to travel, valid driving license class B

It would be a plus if you also possess previous experience in:

• Experience in a technical service organization ideally in the health care business
• Applicable knowledge of regulations and standards concerning IVDs

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.