Field Quality Assurance Specialist

About

Operations is the heart and soul of everything Amazon does.

As a member of the ACES (Amazon Customer Excellence Systems) and Quality team, you will solve complex challenges and contribute to the optimization of the delivery stations operations, providing the station with sufficient knowledge and appropriate tools to improve performance.

Your goal is to identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon's ability to deliver directly to customers through its network of 3rd party vendors.

This position is limited to 1 year.

A day in the life

You will have the exciting opportunity to make history by becoming a member of the ACES (Amazon Customer Excellence Systems) and Quality team whose purpose is to create unprecedented customer experiences on a daily basis. We're looking for innovation and problem-solving skills, and a passion to create world-class customer experiences that will change the face of commerce.

Nice-to-have skills

1. Communication
2. MS Outlook
3. Customer Experience
4. Data Quality
5. Data Analysis
6. Data Analytics

Work experience

1. General Project Management
2. Business Developer / Sales Development Representative

Languages

1. English