Executive Housekeeper (M/F/D) - ROPAX

The COLUMBIA group is constantly expanding and looking for the right individuals and professionals
to share and contribute to our mission and vision.

With a young and diversified fleet operated for and on behalf of our clients, we can offer the comfort of a reliable environment, which is the basis for long term employment and a prosperous career.

We are looking for an Executive Housekeeper (RoPax vessel)!

Position Summary:
Supervises all housekeeping employees, plans and assigns work assignments, gives trainings for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget controlling for the department.

Executive Housekeeper duties and responsibilities:

• Supervise all housekeeping employees, discharge employees when necessary and take disciplinary actions when policies are not followed;
  • Evaluate employees to promote them when openings arise;
  • Plan all work for the housekeeping department and distribute assignments accordingly;
  • Assign regular duties and special duties for housekeeping staff;
  • Schedule employees and assign days off according to scheduling forecasts;.
  • Maintains a time logbook of all employees within the department;
• Recruit and train new employees;
• Approve all supply requisitions for the Housekeeping Department;
• Maintains the on board lost-and-found catalogue;
• Responsible for cleanliness, orderliness, and appearance of the entire Hotel sector in accordance with Company standards;
• Maintain and organize par level stock of guest supplies, cleaning supplies, linen and uniform;
• Implement integrated pest management solutions when pests are found;
• Develop and implement Housekeeping systems and procedures;
• Prepare reports for management information;
• Attend and resolve guest complaints;
• Organize on-the job training and evaluate its effectiveness;
• Daily inspection of public areas and locker rooms;
• Daily briefing of Supervisors;
• Coordinating the preventive maintenance schedule of rooms and public area with the Hotel Manager;

Prerequisites:
Strong Leadership abilities and organizational skills. Entrepreneurial thinking and thinking out of the box and able to drive change and look for operational efficiencies.

Education:
3-year degree or diploma in hospitality or equivalent education. Dutch and/or Norwegian language of advantage.

Experience:
Minimum 6 years of experience, of which at least 2 years were held in a managerial or supervisory role. Strong operational knowledge of hotel sectors on board cruise or ferry vessels.