Ethereum Support Engineer (zkEVM Layer3 Chain)

Ethereum Support Engineer (zkEVM Layer3 Chain)

MatchX is searching for a proficient Ethereum Support Engineer specializing in zkEVM Layer3 chain technology. The ideal candidate should possess excellent communication skills to engage with the Ethereum community, coupled with a strong command of Solidity and navigating Postgres databases. Experience with Docker, scripting, and cloud services like AWS is highly advantageous.

Your mission

Provide ongoing technical support to Ethereum community members

Serve as the primary liaison between the development team and internal/external stakeholders including sales, development, and management

Troubleshoot and resolve user issues efficiently within the Ethereum ecosystem

Contribute to documentation by adding issues and solutions, and enhancing documentation as necessary

Execute SQL queries to verify user information within Ethereum applications

Collaborate with DevOps team as required

Your profile

Minimum of 2 years' experience as a Technical Support Engineer or similar role in the Ethereum ecosystem

Strong understanding of Ethereum, Solidity, smart contracts, web3.js, and IPFS

Proficient in prioritizing tasks based on urgency and importance

Familiarity with PostgreSQL/MySQL or other database systems

Analytical thinking and problem-solving abilities

Excellent interpersonal and communication skills

Eagerness to acquire new skills and adapt to emerging Ethereum technologies

What we offer

Opportunity to delve deep into the niche blockchain and cryptocurrency industry.

Ample room for innovation and process creation.

Potential for the role to evolve into a full-time position.

About us

MatchX is the world's leading brand of low-power crypto mining hardware and has an excellent reputation for quality and innovation. We are the best-selling low-power multi-token crypto miner on the planet. MatchX is based in Berlin, Germany and is a pioneer in enterprise-level development, global logistics and distribution. Our world-class, award-winning hardware and sales teams are the reason we are the envy of the entire industry. As the link between the world of data and smart cities, enterprises and individuals, MatchX connects the real world with the metaverse. Together, we are building the world of tomorrow.