Sr Strategic Planner, Trustworthy Shopping, Trustworthy Shopping Experience

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Sr Strategic Planner, Trustworthy Shopping, Trustworthy Shopping Experience

Position available in Luxembourg, Munich, or Milan.

DESCRIPTION

We are looking for a Sr Strategic Planner. In this exciting role, you will own the Strategic Planning for our International teams: Trustworthy Shopping across Asia, Europe/UK, Middle East & Africa, India, and Latin America. In this role, you will interact with global business teams and senior leadership in Seller Services, Retail, Legal, Public Policy, Product Quality, Brand Registry, Product Safety, as well as tech and operations teams. You will define our business cycle, drive our leadership mechanisms, oversee the definition and reporting of our top metrics and top goals, and implement strategic projects. Example projects may include long-term site strategy, development of regulatory engagement strategy, input forecasting, and roadmap definition for cost, quality, scale, flexibility, and business continuity on building customer trust.
You must have a proven track record in managing large-scale programs across a matrixed organization. You must have excellent written and verbal communication skills, with the ability to influence stakeholders at all levels and be able to apply data analysis to solve complex problems.

Key job responsibilities

1. Define and execute strategic planning for our International teams: Trustworthy Shopping across APAC, EU/UK, MEA, IN, JP, and LATAM, including financial planning.
2. Partner with global business, legal, tech, and operations teams to define our business cycle, drive our leadership mechanisms, oversee the definition and reporting of our top metrics and top goals.
3. Ideate and implement strategic projects such as global site strategy, regulatory engagement strategy, input forecasting, and roadmap definition on building customer trust.
4. Guide internal stakeholders in assessing, managing, and establishing mitigation strategies for emerging regional risks.
5. Act as a subject matter expert and key point of contact to support the business teams in partnering on global product safety, quality, and compliance.

This position involves travel (10-20% of the time), primarily within Europe with occasional trips to international locations.

About the team
At Amazon, we believe that customer trust is of paramount importance to anything we do. To raise that bar, the Trustworthy Shopping Experience team works with regulators, brands, selling partners, and customers to identify, mitigate, and prevent product safety risk and product compliance risk. The Trustworthy Shopping Experience International team covers product safety, quality, and compliance for our Retail and Seller businesses in 21 global stores. We work with partner teams to design, implement, and operate processes, software, and machine learning we collectively apply to protect our customers from unsafe, illegal, and inauthentic products, to ensure a trustworthy shopping experience.

BASIC QUALIFICATIONS

• Experience in program or project management
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field
• Experience leading process improvements
• Experience working in e-commerce, social media, product safety, risk management, compliance, or audit.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

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