Specialized Account Manager (Berlin Based, German Speaker)

As a Specialized Account Manager, your key objective will be to help expand Agoda’s accommodation inventory supply through new partner acquisition. You will support the expansion of Agoda’s network of hotel partnerships through building, establishing, and maintaining account relationships. Ideally, you should be experienced in the hotel industry and/or travel industry, especially online travel. The Specialized Account Manager leverages their experience in procurement, e-commerce, revenue management, and the hotel/travel/hospitality industry in order to manage Agoda’s hotel market and market partnership-related functions.

In this Role, you’ll get to:

1. Pitch, secure, and build new hotel partnerships to expand our portfolio and market footprint.
2. Effectively communicate the value proposition and benefits of partnering with Agoda to hotel owners and management.
3. Prepare and deliver compelling presentations to showcase the advantages of our services.
4. Conduct negotiations with potential hotel partners to secure competitive pricing & favorable terms and agreements.
5. Maximize Agoda’s accommodation availability, content competitiveness, and business growth for existing hotel partners based on data.
6. Research and troubleshoot rate, availability & support-related issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.
7. Work closely with internal teams such as operations to ensure successful onboarding of new hotel partners.
8. Formulate project ideas, determine where opportunity exists, and implement new approaches in a data-driven environment.
9. Use out-of-the-box thinking to develop and implement solutions to unique challenges.

What you’ll Need to Succeed:

1. Bachelor’s degree or equivalent in any relevant field.
2. Two to three years of proven track record in sales and business development.
3. Deep understanding of the OTA industry preferred, but not necessary.
4. Driven and “go-getter” attitude in acquiring & negotiating with hotel partners and finding win-win situations.
5. Success in acquiring, mentoring & building long-term customer relationships.
6. Ability to creatively “think on the fly” when negotiating with hotel partners.
7. Ability to adapt well and be energized by change.
8. Be a team player with a professional “get it done” attitude and work ethic.
9. Strong prioritization and planning skills, curiosity, and an experimentation mindset.
10. Strong strategic and data analysis skills.
11. Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
12. Strong interpersonal skills & ability to influence external/internal stakeholders.
13. Proficiency in German.
14. Capacity to travel up to 50% of the time.