Content Moderator (Portuguese-speaking) - Social Platform

Experience the power of a game-changing career

Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

If you're looking to grow and be inspired, as a Content Moderator in Porto, Portugal (On-Site) you will make use of your skills, supporting our client's different areas of social media platform. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.

What you will do in this role

As a Content Moderator, you will:

• Review and moderate content to ensure adherence to platform guidelines
• Monitor user behaviour and enforce policies effectively
• Analyze moderation reports and make accurate decisions
• Apply guidelines consistently to diverse content scenarios
• Handle sensitive issues independently while upholding platform standards
• Maintain confidentiality and professionalism in all interactions

Your qualifications

Concentrix is a great match if you:

• Fluent, verbal and written in European Portuguese
• English level (intermediate)
• Tolerance for repetitive work in a fast-paced, high production work environment
• Tolerance for sensitive content
• Ability to work as a team member, as well as independently
• Ability to multitask, possess critical reasoning skills, communicate effectively
• Fast learner, diligent worker

What's in it for you

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
• Competitive salary and performance bonus
• Central location in Porto, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes

Eligibility to work

In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.