Office Manager

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.

At our core, we believe work is about more than just numbers; it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.

Join us and become part of a company that's empowering people to unlock their digital potential!

Introduction

As the Office Manager for our Berlin workspace, you'll be the go-to person for keeping things running smoothly. Reporting to Real Estate & Workplace Operations, you'll play a pivotal role in ensuring the seamless operation of our office, provide top-notch administrative support, and contribute to the success of our vibrant team.

Your role covers various tasks like making sure guests feel welcome, managing office operations (including snacks), and organizing internal and external events. You'll also handle basic tech support. This job needs strong organizational skills, teamwork, and transparency, giving you exposure to all levels of our organization.

Looking for someone with senior skills, confident in negotiations, extremely reliable, available Mon-Fri, able to make quick decisions, and independently reach conclusions in research. If you thrive in a fast-paced environment and want to contribute to improving the employee experience at Optimizely, we'd love to have you on our team!

Location and Working Hours

This is a full-time on-site position (Mon-Fri, 09:00 - 18:00 CET) and our office location is: Wallstraße 59, 10179 Berlin, Germany.

Job Responsibilities

As the Office Manager you will:

• Welcome visitors warmly, embodying the friendly face of Optimizely
• Ensure daily office cleanliness and organization, including tech in conference rooms
• Be the go-to person for all workplace matters
• Take the lead on Employee Health and Safety, participating in Emergency Action Planning
• Liaise with building management, superintendents, and security
• Manage office and kitchen supplies, including ordering and stocking
• Coordinate office maintenance tasks, update the REWO OPEX Portfolio, and handle shipping & receiving
• Assist with event coordination and maintain physical security access badges
• Provide basic IT support, including password resets, hardware troubleshooting, and video conferencing assistance

Knowledge and Experience

• Preferably, you have experience in office management and basic tech skills
• Fluent in German (C1) and at least proficient in English (B1)
• We seek individuals who are organized, customer-focused, reliable, and self-motivated
• Ability to work independently and as part of a team with a professional and mature approach
• Comfortable setting up and optimizing workflows, embracing technology, and eager to learn
• Strong organizational and communication skills with attention to detail
• Exceptional interpersonal skills: confidence in negotiations, positive attitude, friendly, and professional
• Quick and confident in decision-making under stress, responsible with good time management
• Passionate about learning new skills and taking on challenges

Additional Skills

Delivering High Quality Work, Prioritizing and Organizing Work, Serving Customers, Testing and Troubleshooting, Communicating Effectively, Displaying Technical Expertise, Displaying Confidence and Composure, Managing Resources, Troubleshooting: network, service outage, web apps, logs, Using Computers and Technology.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.