Technical customer support (m/f/d) - (80-100%)

Technical customer support (m/f/d) - (80-100%)

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Customer Operations Manager

Your role and responsibilities

In this role you will be the technical contact person for our brands ABB STOTZ, BUSCH-JAEGER and STRIEBEL & JOHN in the 3-tier sales organization to provide technical solutions, advice and offers on products, systems and applications.

Your role and responsibilities include:

• Providing technical solutions and advice on ABB products, systems and applications to customers, sales channels and/or sales engineers
• Preparation of quotations based on incoming inquiries and drawings
• Providing telephone advice and support to our B2B customers
• Participation in training courses on products, solutions and services
• Supervision of trainees

Qualifications for the role

• Completed vocational training in the electrical sector, skilled worker, master craftsman, technician
• Experience in electrical building installation is desirable
• Confident and adept at digital work, very good knowledge of German, good knowledge of English
• Successful completion of the instructor's license

What's in it for you?

• Play a part in anticipating, sensing and responding to technology trends
• Help customers in driving efficiency and sustainability, making a strong impact
• Work in a company with a strong technology legacy and deeply rooted in local communities

Benefits

• Retirement plan
• Paid Parental leave (gender neutral)
• Employee Share Acquisition Plan
• Learning & development offering

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented induction program, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area. Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realizing your career goals with targeted training measures. At ABB you will find an attractive working environment in all phases of life - including mobility services such as bicycle leasing, policies for sabbaticals and home office, the ABB children's vacation camp and taking care of family members.

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG
Your contact is: ABB PersonalDirekt
+49 (0) 621 381 3500

ABB Data Privacy Statement:
https://new.abb.com/privacy-notice/candidate