Engineer (m/f/x) - Global Customer Quality Management

Engineer (m/f/x) - Global Customer Quality Management

Job Number: 70357

Group: Magna Electronics

Job Type: Permanent/Regular

Location: Sailauf, DE

Work Style: Hybrid

About us

We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Group Summary

Magna Electronics leads the way in active safety technologies, revolutionizing the automotive industry and improving lives. With a strong focus on adapting ADAS systems and electronic solutions to any vehicle, we address a wide range of mobility and safety needs. As we build a safer, more intelligent, and connected mobility experience, Magna is dedicated to creating a better future for people globally.

About the Role

The Engineer (m/f/x) - Global Customer Quality Management is responsible for tracking the customer portal, summarizing the global quality scorecard, supporting plant customer quality for relevant issues, reviewing 8D reports or organizing 8D for engineering topics, monitoring and negotiating warranty costs, supporting the yearly warranty target definition, and assisting in both customer and internal audits.

Your Responsibilities

• Track the customer portal.
• Summarize the global quality scorecard.
• Support plant customer quality for escalation topics.
• Review 8D reports or organize 8D for engineering topics.
• Monitor warranty costs and negotiate costs.
• Support the yearly warranty target definition.
• Support customer audits and internal audits.

Who we are looking for

• Completed university degree in electronic or mechanical industry-related fields.
• More than 5 years of experience in the automotive industry.
• Knowledge and experience in quality tools (e.g., 5 tools).
• Familiarity with problem-solving tools like 8D and Ishikawa.
• Proficiency in English is necessary; French is preferred.
• Team spirit and supportive in different cultures.
• Usage of statistical analysis tools (Minitab, Q-DAS, SPSS, etc.).
• Target-oriented negotiation skills.

Your preferred qualifications

• Knowledge or experience in electronics background.
• Experience with Stellantis portal or related customers.
• Proficiency in statistical tools like Six Sigma or Weibull analysis.
• Knowledge of software development processes under the AUTOSAR structure.
• Risk analysis tools.

What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

• Collegial, supportive and friendly working atmosphere with a "Duz" culture.
• Attractive and performance-oriented compensation package.
• Prospects and opportunities for personal and professional development through various training offers.
• Individual work arrangements through flexible working hours and opportunities to use "Office Work" and "Mobile Work" personally.
• Corporate benefits program.
• International and diverse environment and open door culture.

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.