Solutions Engineer (m/w/d)

About us:

VusionGroup empowers retailers to turn their physical stores into powerful digital assets, more automated, data-driven, AI enabled and connected, by leveraging our IoT Cloud technology.

At VusionGroup, our business plan sets out ambitious, company-wide goals; we see growth as a challenge and innovation as a core component of our development strategy and our rapid international expansion. As a result, all our employees are given responsibility quickly and their careers progress in line with changes in the Group.

Joining VusionGroup means working for the world’s leading supplier of electronic shelf labels for large-scale retailers and helping to build the history of our trailblazing business. It means believing in the business plan and sharing the ambitions of a fast-changing, internationally-focused company. Thanks to the talent and the dedication of our multidisciplinary, multicultural teams, VusionGroup is enjoying unrivaled growth. We are entrepreneurs: VusionGroup is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower.

Job Description

• The Solution Engineer (SE) provides technical expertise by architecting, designing, developing, testing, and implementing innovative solutions for the organization.
• The Solution Engineer will guide the customer’s organization to capitalize on the capabilities of the product platform through an understanding of their business needs as per the product roadmap.
• The Solution Engineer will be responsible for designing and implementing solutions (by means of a Proof of concept) that drive strategic value and accomplish the customers business objectives using the product platform capabilities and integrated apps.
• The Solution Engineer enjoys a high degree of autonomy in the organization of his/her mission and business travel.
• The Solution Engineer uses the tools made available to create ROI calculations.
• The Solution Engineer supports the commercial process (RFP, Negotiation).
• On accounts monitored by a VusionGroup Account manager, the solution engineer actively collaborates with the VusionGroup Account manager to define and implement the account strategy together with the BU-Sales.

Key Responsibilities:

• Responsible for the architecture and testing of VusionGroup’s solution meeting and managing customer expectations.
• Responsible for providing technical guidance toward solutions that leverage VusionGroup’s platform capabilities to provide strategic value while meeting customer objectives.
• Responsible for providing business guidance through an in-depth understanding of the business processes, strategy, and business objectives, as they relate to and can be supported by VusionGroup.
• Responsible for coordinating relevant Proof of concepts with the relevant internal stakeholders (VusionGroup Account Manager, Store Associates, Project Management, Product Management, customer success, etc).
• Provide leadership through coaching, mentoring, and motivating various stakeholders (stores and larger organization) at the customer.
• Report and escalate to management as needed.
• Update opportunity information where relevant in VusionGroup’s CRM and report on a regular basis to direct management.
• To be the primary contact for the partners on operational matters.
• Ability to travel to client sites as required.

Experience:

• Successful experience (3 to 5 years) in a similar position as Solution Engineer in retail, AI, or Computer vision.

Education:

• Engineering degree (Retail or IT specialization is a plus).

Skills/Abilities:

• Self-starter with proven track record.
• Excellent relations skills ranging from store level to company C-level.
• Background in retail.
• Experience with process improvement and inventory control.
• Able to communicate fluently in English in a business setting (verbal & written).
• Another major language is a plus.

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast-paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

• Pay: Competitive pay and shareholder equity (VusionGroup to add pay, based on state requirements or if relevant).
• Schedule: A flexible, hybrid work schedule.
• Health Benefits: Company Doctor.