UX Writer

Job Title: UX Writer

Job ID: 2023-11926

Job Location: Remote (Eastern or Central time zones only)

Employment Type: W2

Candidate Constraints:

Duration: Long Term

Work Eligibility: All Work Authorizations are Permitted

Key Technology: writing, editing, proofreading; experience in design-related discipline

Job Responsibilities:

• Collaborates closely with designers to craft seamless customer experiences.
• Writes clear, accurate and compelling user interface copy.
• Collaborates with project partners and Experience Strategy team to determine the business objectives that drive content strategy.
• Makes recommendations on user requirements for projects and contributes to project scoping and planning.
• Obtains competitive experience evaluations and customer data and establishes benchmarks for content.
• Develops and documents content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision.
• Presents content concepts in collaboration with designers.
• Writes and designs in accordance with design system.
• Contributes to the development of the team’s culture and quality standards.
• Manages and administers design projects.
• Coordinates copy translation.

Skills and Experience Required:

• Degree in writing or design.
• Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus.
• Expert writing, editing, and proofreading skills, with experience writing for online, kiosk, Voice, and audio User Interface writing.
• Wealth management industry experience.
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience.
• A passion for great experience design.
• 5+ years of experience, with a minimum of 2 years in product design or creating digital experiences.
• Proficiency in adapting processes to meet project needs.
• Willingness to collaborate.
• Self-motivated, flexible, organized, and accountable.
• Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design).
• Strong portfolio demonstrating a range of UX writing abilities.

Desired:

• Script writing and video production.
• Content strategy.
• Knowledge of online marketing, advertising and other interactive experiences.