Engagement Manager/Principal, EMEA Integrated Research (Global Public Health)

Location: Netherlands, Portugal, Greece, Switzerland, Germany, France, etc.

Real World Commercial Solutions to Create a Healthier World

In RWCS we’re passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver strategic evidence, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients' policy, asset strategy, planning and measurement. We’re purpose-driven problem solvers, that do what we love to make a greater impact on human health.

Integrated Research

We focus on listening to the key stakeholder voices (patient, HCP, policymaker, regulator) in multi-country studies for international pharmaceutical companies and international organisations (WHO, CEPI, etc.). Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable insights and clear answers to our clients’ business questions. We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues.

The Role

In this role, you’ll be working with our partners and clients to understand their needs and develop solutions to local, national and multi-regional challenges. By applying keen problem-solving skills, solution-driven thinking, and a keenness to deliver client satisfaction, you’ll have a hand in growing our Global public health business and driving the quality of our global health projects. This exciting opportunity will allow you to play a central role in the strategic direction of our global health business, bring your unique skill set and network to bear on a variety of client challenges, and hone your skills while training more junior members of the team.

The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist in generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business.

The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the development of up-and-coming talent.

The candidate will therefore be excited about developing new solutions and services, driving business development activities, and delivering projects of the highest quality by working across different geographies.

What You’ll Be Doing

1. Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts.
2. Networking, engaging and understanding clients’ needs and developing high-quality proposals to address those.
3. Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis.
4. Ensuring that offering development is scalable across different client business issues.
5. Designing research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools.
6. Taking a leadership role in implementing IRS business vision and objectives, and supporting the development of the business.
7. Coaching offshore team and more junior team members.
8. Taking responsibility for a significant part of the business, achieving revenue targets.
9. Managing end-to-end consulting and primary intelligence projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, protocol development, and targeted literature review.

Who You Are

1. A university degree holder (ideally PhD) with 8+ years of experience in public health work or insights, data or research evidence collection in LMICs.
2. Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the global public health/policy area at an international/cross-country level.
3. Able to demonstrate excellent business development, relationship-building, and client-influencing skills with an established network and referral contacts.
4. Contribute to business development through client engagement, identification of leads, development of proposals etc.
5. Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes.
6. Strong presentation skills, excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, PowerPoint).

Benefits

We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA Careers.