Senior IT-Consultant (f/m/d) for ServiceNow

Your mission

• Process analysis and design
• Recording of customer requirements for the conception of new solutions as well as continuous optimizations
• Independent conception, planning and implementation of software projects
• Active relationship management as contact person for our customers
• Close cooperation with our development team
• Configuration and customizing of the software
• Commissioning of the software solutions
• Coaching of the key users
• Occasional travel to the sites (approx. 10%)

Your profile

• Completed studies in computer science, business informatics or comparable
• Several years of experience in planning and executing ServiceNow projects in one of the modules ITBM, ITSM, ITOM etc.
• Proven ServiceNow product expertise through certifications such as CSA, CIS-PPM, CIS-ITSM, etc.
• Very good knowledge of German and English, both written and spoken
• Several years of experience in customer consulting as well as in the implementation of complex software solutions
• Interest in the topic of project management
• Very good IT knowledge - especially in JavaScript, integration of applications in complex network environments, etc.
• Professional demeanor and strong communication skills

Why us?

• Extras: We provide water, tea & coffee free of charge. In addition, there is a daily meal allowance for the canteen.
• Salary: Performance-related salary as well as a special bonus in the event of good business performance.
• Learning: We tolerate mistakes and help each other. Because we offer appreciation at all levels.
• Workplace: Work in modern, well-equipped offices with state-of-the-art equipment and excellent accessibility by public transport, directly on the main route.
• Work equipment: You will be provided with a smartphone and a laptop for your work, which you can also use privately.
• Team events: From after-hour drinks on our roof terrace to barbecues on the Isar or traditional Oktoberfest visits, everything is possible.
• Home-Office: Working from another city? No Problem thanks to mobile and decentralized working.
• Job-Ticket: The Deutschlandticket can be used on all public transport throughout Germany. We subsidize this so that you can always travel flexibly on local public transport 365 days a year.
• Work-Life-Balance: 30 days of vacation in a 40 hour week and flexible working hours with a core time of 9:00-15:00.
• Wellbeing Days: We are committed to our customers every day. This can be challenging and that's why we create the opportunity to recharge your batteries with a Wellbeing Day every first Friday of the month.
• Training: Attending advanced training courses is expressly welcomed by us and supported with an agreed training budget per year.

We clearly owe our success to our team. For this reason, we want you to feel at home with us. Therefore, we give our best for you. This also includes good onboarding. You can expect a structured and extensive training by your personal mentor. He or she will support you in all questions concerning your daily work practice and will accompany you to make your start as easy as possible.

At Contec-X we care not only about customer satisfaction at the top of its list, but also promotes honest and trusting dealings among and with colleagues.

Personal contact

HR
T: +49 (0)89 25 555 3650
E: hr@contec-x.com