Business Change Analyst

We are seeking a highly motivated and results-driven Business Analyst to join our dynamic team. This role will focus on liaising between IT and business functions, ensuring seamless communication and alignment across various stakeholders. The ideal candidate will have 3-5 years of experience in consulting or project management, with strong project management and interpersonal skills, and a proven ability to deliver high-quality solutions in a fast-paced environment.

Key Responsibilities:

• Act as a liaison between the IT department and various business functions (Front office, Risk, Compliance, Finance, IT, and other key stakeholders) to define, document, and implement business solutions.
• Manage and prioritize multiple projects simultaneously, ensuring deadlines are met, and all tasks are completed on time and within scope.
• Collaborate with business users to understand their needs, analyze requirements, and translate them into actionable project deliverables.
• Provide comprehensive business analysis to support the successful implementation of software and system changes, ensuring business objectives are met.
• Conduct data analysis and provide insights that drive business decisions, particularly in commodity trading and mining operations.
• Coordinate with cross-functional teams (technical, operational, and business) to ensure the timely delivery of high-quality solutions.
• Develop and maintain documentation including project plans, business requirements, process workflows, and status reports.
• Proactively identify and resolve potential issues, risks, or delays, offering solutions to ensure smooth project execution.
• Assist in change management efforts, supporting the adoption of new systems, processes, and technologies within the organization.
• Provide training and support to end-users to ensure proper system utilization and business process integration.
• Communicate complex ideas and technical concepts to both technical and non-technical stakeholders in a clear and concise manner.

Required Skills & Experience:

• Experience: 3-5 years in consulting, project management, or business analysis, with a focus on commodity trading, mining, or related industries.
• Project Management Skills: Proven experience managing multiple projects simultaneously, with strong organizational, time management, and multitasking abilities.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex ideas clearly to both technical and business stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying issues and developing solutions.
• Interpersonal Skills: Strong interpersonal skills, with the ability to build relationships and collaborate effectively across teams and levels of the organization.
• Technical Proficiency: Familiarity with enterprise systems, ERP software, and tools used in commodity trading, mining, or finance.
• Attention to Detail: Ability to deliver high-quality, accurate work while managing competing priorities.
• Business Acumen: Strong understanding of commodity trading and mining business processes, including end-to-end trade lifecycle, with the ability to link business needs to technical solutions.
• Education: Bachelor’s degree in Business Administration, Information Technology, Finance, or related field. Relevant certifications in project management (e.g., PMP, Agile) are a plus.

Preferred Skills:

• Familiarity with industry-specific software such as trading platforms, supply chain management, and financial systems used in commodity trading and mining.
• Experience with Agile or Scrum methodologies.
• Knowledge of data analysis tools (e.g., Excel, SQL, Power BI).
• Ability to manage stakeholder expectations and maintain strong relationships with external vendors and clients.
• Fluency in English; German is an advantage.

Benefits:

• We are committed to providing benefits that promote mental, physical, and financial well-being. From healthy meal options in our restaurants and bistros to free use of the in-house gym including sport classes with professional trainers.
• We reimburse public transport for commuting to work; alternatively, we offer free parking space.
• We provide tuition assistance for further education and training courses.
• We have a competitive parental leave policy. Our childcare benefits also include emergency childcare services and financial assistance towards daycare costs.
• Employees’ Swiss Pension 2nd pillar is fully paid by Glencore.

Who we are:

Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities that advance everyday life. Through a network of assets, customers, and suppliers that spans the globe, we produce, process, recycle, source, market, and distribute the commodities that support decarbonization while meeting the energy needs of today.

With over 150,000 employees and contractors and a strong footprint in over 35 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of more than 50 offices.

Glencore’s customers are industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing, and oil sectors. We also provide financing, logistics, and other services to producers and consumers of commodities.

Glencore is proud to be a member of the Voluntary Principles on Security and Human Rights and the International Council on Mining and Metals. We are an active participant in the Extractive Industries Transparency Initiative.

We will support the global effort to achieve the goals of the Paris Agreement through our efforts to decarbonize our own operational footprint. We believe that we should take a holistic approach and have considered our commitment through the lens of our global industrial emissions. Against a restated 2019 baseline, we are targeting to reduce our Scope 1, 2, and 3 industrial emissions by 15% by the end of 2026, 25% by the end of 2030, 50% by the end of 2035, and we have an ambition to achieve net zero industrial emissions by the end of 2050, subject to a supportive policy environment.

Note*: All applications will be subject to potential background checks. You will be informed if this will be the case. Further information about the processing of your personal data will be made available during the application process. We'll seek your explicit consent prior to processing the data.