Customer Service Representative (m/w/d)

Are you a self-starter?

Do you take pride in exceeding expectations?

Do you have what it takes to be part of a dynamic, fast-paced, multicultural small team?

If you can answer yes to all of these questions, then keep reading! We are recruiting a Customer Service Representative for our client, a medical provider who offers a wide range of services worldwide in the healthcare field. Please note that this is not an IT Customer Support position. For nearly 20 years, our client has been providing remarkable hospital and home care services. Our client's passion is to improve the quality of every single patient's life they assist. They take pride in ensuring that their patients' needs are fulfilled beyond expectations.

The role:

• Accurately transfer data from outside sources to an internal database
• Efficiently analyze and troubleshoot data entry errors
• Stay organized and focused on assigned tasks
• Contact patients via phone and email to help facilitate their requests and clarify incomplete or unclear information
• Maintain confidentiality of sensitive information

Who we are looking for:

This is an amazing opportunity for a candidate with proven and successful administrative/customer service experience. It is essential that you possess the following skill set:

• Data entry and customer service work experience
• Fluently spoken and written English
• Excellent spelling, grammar, and punctuation in English
• Great attention to detail and ability to multi-task while maintaining precision
• Ability to learn and acquire new skills
• Organized, ability to stay focused
• Team player
• Ability to handle a large variety of tasks throughout the work day
• Strong initiative and problem solving ability

We are looking forward to receiving your comprehensive application documents, indicating your earliest starting date and salary expectation.

Job Type: Full-time

Working Hours:

• Monday to Friday
• Weekend work possible

Relocation/Pending Commute:

• 67659 Kaiserslautern: willing to commute or plan a move before starting (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: On-site