Mitarbeiter 2nd Level IT-Support Onsite (gn)

Mitarbeiter 2nd Level IT-Support Onsite (m/w/d)

Are you passionate about providing top-notch end-user support and solving complex IT challenges? Do you thrive in a fast-paced environment where you can make a real difference? If so, then we have the perfect opportunity for you!

What to Expect:

As a 2nd Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our clients IT infrastructure. You will be responsible for providing onsite support, troubleshooting technical issues, and implementing solutions.

Your Responsibilities:

• Installation, configuration, and setup of complex IT systems
• Deployment and maintenance of IT systems (MS Win 10, MS Active Directory, etc.)
• Hardware repairs and 2nd level support tasks using a ticketing system
• Creation of system documentation

Your Skills:

• At least 2 years of professional experience in IT Support
• Software & Hardware knowledge in Second Level
• Experience with ticketing systems, Microsoft environment, and Windows operating system
• Very good German skills (C1) and good English skills (B1)

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Dynamic and international work environment
• A chance to work with cutting-edge technology