Relocation & Immigration Consultant

Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients' mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.

Immigration & Relocation Consultant

The Immigration & Relocation Consultant is responsible for driving the effective coordination and provision of relocation services to corporate clients.

As an Immigration & Relocation Specialist, you will work closely as part of a team with internal departments as well as corporate clients. You will ensure compliance and service excellence, coordinate all relevant services (Home Search, Settling-In, Visa & Immigration) for multinational corporate clients, communicate with all involved parties, and control the performance of the international service network. The job is very varied and requires good communication and organizational skills.

Your Responsibilities:

1. Act as the main point of contact to clients, corporate accounts, and internal stakeholders regarding relocation services and needs.
2. Manage cases from initiation to completion including needs assessment, client briefings, preparation and coordination of services, and supply chain support to ensure complete satisfaction from assignee, family, and client by exceeding their service expectations.
3. Provide professional, timely, and accurate advice and assistance to clients in counselling the Client’s corporate relocation policy including numerous relocation service offerings.
4. Manage own caseload and assist colleagues where required, including complying with all associated administrative duties and updating our internal system.
5. Attend client meetings and provide input to RFPs to support sales and account management.

Your Skills & Experience:

1. Experience and/or passion for the international service industry.
2. Customer-focused approach and attitude – good communication skills.
3. Ability to multitask and pay attention to detail – good organizational skills.
4. Commercial and financial acumen.
5. Fluent in German and English.

What we offer:

1. Hybrid Work / Remote Work / Work from home / Flexible working hours.
2. 30 days of holiday entitlement.
3. Participation in bonus scheme.
4. Intensive onboarding program.
5. International Team in a global environment.
6. Development opportunities in an international cooperation.
7. Flat hierarchy, open communication, agile and modern working environment.

The Company:

Sterling Lexicon is setting the new global standard in optimized mobility solutions. From bespoke relocations to mobilizing talent globally, we offer innovative, end-to-end solutions tailored to your goals. By personalizing our services to meet your unique needs, we deliver happy, productive people around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.