IT Advisor – SAP Success Factors

IT Advisor - SAP Success Factors

Elevate your career at Lufthansa Group Business Services and help us drive seamless services for our business partners. LGBS is a vital part of Lufthansa Group that supports internal and external customers in several areas. We are spread around several locations around the world, are proud of over 50 nationalities and speak 30 languages. Join us to design the future of Lufthansa Group together.

Facts

• Location: Krakow
• Employment level: Direct entry
• Function: IT
• Working time: Full time

Tasks

• Working together with Product Manager responsible for a respective system
• Troubleshooting problems related to Success Factors (SAP) platform system and related applications
• Strong focus on data quality issues - investigating source of the problem
• Analyzing requests and data in the Success Factors application as well as investigating data in the source and interfaced systems in order to get to the root cause of the problem
• Coordinating implementation of the solution in Success Factors and advising the issue reporter on the solution outside of the application
• Coordination of data correction at the source
• Following up on the data corrections in the source system
• Cooperating with different IT departments in order to find the root cause of the problem and provide solutions
• Manual upload of employee data
• Investigating Org Chart issues
• Investigating employee data not correctly interfaced to SF
• Responsible for PMGM IT documentation (manuals, instructions, training materials)
• Perform all other duties assigned or delegated by supervisors

Benefits

• Free parking
• Flight privileges
• Support for relocation
• Employee events (summer festivals, participation in sports competitions etc)
• Hybrid working possible
• Flexible working hours
• Development programs / Training opportunities
• Health Plan
• Lockers for cyclists / sportsmen
• Have a shower
• Multisport Card
• Extra social benefits
• Pre-paid cards
• Employee referral program

Requirements

• Master/Bachelor degree
• Previous corporate experience
• Strong analytical skills
• High level understanding of technical aspects
• Knowledge of SAP HCM systems
• Knowledge of HR data entry processes
• Ability to investigate complex issues (e.g. data inconsistency)
• Ability to easily communicate technical ideas to both technical and non-technical prospects (verbal and written format)
• Excellent knowledge of English (both oral and written)
• Knowledge of Excel, especially building reports
• Diligent, independent and systematic approach to work
• Strong time management and organizational skills
• Analytical mindset
• Problem-solving oriented attitude
• Team player
• Customer orientation
• Excellent communication skills in an intercultural environment
• High precision, dedication to deliver the objectives on time
• Willingness to participate in data quality projects
• Practical knowledge of data quality issues
• Flexibility and adaptability
• CV/Resume required
• Must possess permit to work in Poland

Company

About Lufthansa Group Business Services Sp. z o.o.
Lufthansa Group Business Services GmbH (LGBS) is a 100 percent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement, and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila, and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.