Product Assurance Officer (m/f/d)

The Spaceopal (SPO) Product Assurance (PA) Officer is a member of the SPO Product Assurance and Quality Team and reports to the functional team leader (the PA and Safety Manager) and the SPO Chief Executive Officer.

The PA Officer is involved in the definition, design, engineering, and execution of all Product Assurance activities.

This includes in detail:

1. Contribution to the planning, implementation, and management of Product Assurance/Quality Assurance activities in all Galileo project FOC phases.
2. Contribution to surveillance and management of subcontractors with respect to product assurance, quality, and safety-related duties.
3. Contribution to define, develop, and ensure delivery of Product Assurance and Safety concepts and plans for the Galileo FOC phase.
4. Involvement in the set-up and management of a Non-Conformance control program.
5. Surveillance of RAMS tasks including performance review of system-level RAMS analysis.
6. Processing and contribution to the Observation/Anomaly/Non-Conformances management using the dedicated Galileo Tools: SDT, ARTS, and NCTS Tools.
7. Surveillance and participation in operations preparation and validation activities.
8. Supporting Project Management in the Risk Management process through the issue of Critical PA items identification.
9. Contribution to definition, control, and monitoring of (safety) critical items.
10. Participation in progress meetings and program reviews.
11. Coordination, preparation, and moderation of ARBs and MRBs.
12. Control and support to CCBs from Product Assurance & Quality aspects.
13. Contribution to the coordination of internal and external project quality audits.
14. Contribution to a Safety Management plan and manual for Galileo FOC phase.
15. Contribution to planning, management, and implementation of a software PA program and associated tasks.
16. Provide, when requested and under internal PA coordination, Customer interface in quality, product assurance, and safety aspects of the project.
17. Contribution to the periodical reporting documentation to be issued toward the Customer.

Planning and Execution/Support of PA routine and special audits in the frame of the different projects and at Company Level.

University degree in a relevant field (e.g., Engineering, Physics, Computer Science, Telecommunications, or Electronics).
Experience in similar activities, preferably acquired in Space or Defence programs, or in highly security-sensitive industrial sectors.
Experience in the Galileo program, especially knowledge of the Galileo-specific accreditation processes and methodology, will be a preferential factor.

In addition to that, the following areas of knowledge and experiences will be privileged for the selection of the candidate:

1. Proven and qualified experience in professional Product Assurance and Quality Assurance in the satellite operations business.
2. Experience in Galileo.
3. Comprehensive and in-depth knowledge as well as experience of auditing and subcontractor auditing.
4. Good knowledge of ESA-ECSS-Q-series standards and workmanship procedures.
5. Good knowledge at system level of Galileo Program and current deployment status and criticalities.
6. Experience in managing anomaly reports life cycle using ESA Standards Tools (ARTS, NCTS) and both in chairing and coordinating ARBs and supporting CCBs for Space Programs.
7. Experience of Quality Management Systems and Standards.

The job requires also:

1. Strong problem-solving skills.
2. Fast decision-making in case of service impacting problems.
3. Ability to work in an intercultural and geographically distributed work environment.
4. Excellent written and verbal communication skills.
5. Good interpersonal liaising and communication skills with a strong attitude to teamwork.
6. Hands-on mentality and systematic, self-organized, able to prioritize way of working.
7. Fluency in written and spoken English, with knowledge of Italian and/or German also appreciated.
8. Fluency in standard office automation tools (MS Office, Email, Internet, etc.).

GCC-I (Fucino, Italy) or SPO HQ.

It could be necessary to spend time periodically at the GCC-D (Oberpfaffenhofen, Munich, Germany) and/or at the Spaceopal Headquarter (Munich, Germany) and/or GCC-I (Fucino, Italy).

It could be necessary to participate in meetings in the above locations and in other relevant project locations in Europe.

40h / week

Spaceopal is the prime service operations contractor for the European Galileo Satellite Navigation System and manages all Galileo Service Operations. The awarded European Commission (EC) contract to Spaceopal is more than just its satellites in space. Galileo Service Operations will provide high-quality positioning, navigation, and timing services to users across the whole world as a civil-controlled service with guaranteed continuity of coverage.

Do you want to get involved with us? Do you want to be a part of our interdisciplinary international teams — be part of the Galileo Family? Does your specialist area match our subjects?

If you are convinced that you are right for us, take a look at all our vacancies — or send in a speculative application! Browse through our open positions.

Be part of a multinational team of high professionals in a dynamic working environment. Be part of one of Europe’s largest and most complex technology projects.

Be part of the Galileo Family!