Sales Admin/support - Hamburg (Germany)

The job: Spare Parts Sales Assistant

Company

Our client has over 150 years of experience in the shipbuilding industry. They specialize in designing and producing maritime equipment such as steering, rudder, control, and maneuvering systems, winches, superyachts, and more. The company also provides spare parts, installation, repair, maintenance, and other services.

What you will do:

• Respond to and resolve spare parts inquiries through follow-up with vendors regarding parts arrival dates, availability, substitutions, delivery dates, invoicing, etc.
• Contribute to overall customer satisfaction by promptly handling urgent calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Check that orders have the correct prices, discounts, and product numbers.
• Collaborate with other departments to ensure sales, purchasing, queries, and deliveries are handled efficiently.

What you need to have:

• Fluency in German (C1/C2) and English (C1).
• 1-2 years' experience with clients, order management, data entry, sales support documentation, etc.

What you will get:

• Good salary package (depending on experience).
• Terms: Full-time, permanent contract.
• Office Location: Hamburg - Hybrid Model (2/3 days remote working).
• Benefits: 13 months, Christmas + 30 days holiday entitlement, healthcare, team building activities, etc.

If you are interested in this role, please contact me at laura.molina@cpl.ie.