Field Sales & Education Manager - Germany | Biossance

Life at Biossance | THG Beauty: Biossance was born when our scientists invented a skin-identical hydrating molecule—squalane—that's made from sustainable fermented sugarcane. Creating the world's most incredible and powerful moisturizer led to creating the world's most powerful skincare formulas. We use first-of-its-kind proprietary fermentation technology to biodesign new, high-performing ingredients. The incredible research and development teams in our labs are leading the way to a healthier planet with our exceptional clean chemistry.

THG Beauty - We're home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox. Our portfolio of premium brands includes the likes of ESPA, Ameliorate, and Grow Gorgeous – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It's an incredibly exciting time to be joining the team.

Why be a Field Sales & Education Manager at THG?

The role of the Sales, Field & Education Manager is to help manage retail store sales, launch initiatives, inventory, in-store product merchandising, overall education programs for the region, and training.

Demonstrating training and selling support to designated stores within the territory to help achieve overall weekly/monthly retail sales targets. Serves as a key liaison between Biossance Brand and Douglas in-store and head office teams to positively build and maximize brand awareness with Douglas teams/stores.

In this role, you would be responsible for the following countries within the EU: Germany and some Portugal support. There may be additional travel outside of these countries on occasion.

Reporting to: Senior Sales & Education Manager UK & EU / Regional Director of UK & EU.

As a Field Sales & Education Manager, you'll:

Training

• Regular in-store trainings with key doors, strengthening brand and product knowledge, keeping Biossance front-of-mind for all Douglas BAs.
• Partner with Sales, Field and Education Manager in the UK to identify training opportunities and hold larger scale education events – i.e. Classroom training.
• Act as an ambassador for Biossance, always maintaining a professional appearance and attitude both in person and across social channels.
• Build strong, collaborative relationships with all levels of Douglas Field and Store Leadership.

Driving Sales

• Responsible for managing the EU market to drive growth and working collaboratively with Douglas to deliver sales objectives.
• Ensure in-store merchandising and brand presentation is consistent with brand guidelines, supporting VM updates in a timely manner and providing feedback to the Senior Account Manager UK&EU team.
• Maintain strong inventory focus, working with Senior NAM to manage out of stocks and escalate where necessary.
• Work closely with Sales and Education Manager on new Douglas store openings in Germany, including merchandising and store-opening trainings and activities as required.
• Turn around poor performing doors through time and effort spent in-store developing teams and ensuring strong partnerships with Store and Regional Managers.
• Challenge assumptions about performance through careful analysis of the data, knowledge of the people, and finding and acting on the underlying causes of poor performance.
• Regular communication with Senior NAM and Sales, Field Manager for UK and provide weekly recaps on store performance and market specific highlights.
• Use Sales data to plan time in-store and travel needs.
• Build strong business relationships with Douglas field, stores, and management teams to build brand love.
• Ability to plan and execute minor and major special events in stores to drive sales.
• Be a Biossance Ambassador in-store, building brand love and knowledge.
• Ability to identify quick opportunities locally and feedback to the wider Sales Team in Office.
• Support other EU exclusive partners; P&C Portugal if visits are required.
• Able to support with Douglas platforms, German translations, and general marketing POS.

What skills & experience do I need for this role?

• Minimum of 4 years Account / Education Executive in the cosmetics industry. Douglas experience is a plus.
• Passion for selling & training Beauty in an in-store environment.
• Ability to speak fluent German.
• Self-managed.
• Strong negotiation skills to enable space and location opportunities as business grows.
• Strong presentation skills with the ability to execute brand messaging on clean beauty, experience presenting to both large and small training audiences.
• Proficient in Basic Word, Excel, PPT.
• Ability to travel.
• Clean driving record according to company criteria.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

What's in it for me?

• Medical, dental, vision insurances.
• Salary: 68,500 Euro.
• 401k with employer match.
• PTO.