IT Analyst, End-User Computing

Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Let's Talk About You
You’re ambitious, but you want a career with purpose—we love that. You’re up for a challenge and ready to write the next chapter of your career story with a great group of encouraging colleagues. You want to make your mark and let your personality shine. Well, if you’re interested in our IT Analyst (End-User Computing) role, this might be your next step! This is a great choice for an ambitious doer, maker and innovator, especially since it requires strong problem solving skills. We are looking for someone with IT experience looking to join Edgewell Personal Care – a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Schick, Hawaiian Tropic, Carefree, Bulldog Skincare, Jack Black and recently acquired Cremo Grooming… just to name a few!).

Now, Let’s Get Down to Business
Reporting to the IT Manager (based in the UK), you will be responsible for the Hardware/Software support for the local site (Manufacturing and Commercial site). This will include imaging, maintenance as well as install, moves, adds, and changes. This role will also involve certain site coordinator responsibilities including but not limited to smart hands onsite support for network and server teams as well as VIP support as and when necessary.

Specific Accountabilities include:

1. Hardware/Software support and IMAC (Install, Move, Add, Change) responsibilities, Desktop, Laptop, Printer
2. Mobile Device Support
3. Audio Visual Support
4. PC/Printer Site Asset Management
5. Maintain inventory for pc/printers for site
6. Maintain spare parts inventory
7. Coordinate with IT Purchasing Admin for inventory refresh
8. Physical PC imaging, placement and moves
9. PC Disposal
10. Printer placement and moves
11. Network Printer/Queue management
12. Site Purchaser for peripherals
13. Software/Application compatibility testing
14. Support of non-managed line of business applications
15. Smart hands support network and server teams
16. White glove support for VIP’s

If there’s one thing you’ll get here at Edgewell, it’s a collaborative group full of likeable, diverse and nurturing teammates. They’re an inspiring bunch. While your experience is of course important, we’re all about making useful things joyful, so we love when our prospective candidates are passionate about this too.

Are You Ready to Show Us What You’ve Got?
You’ll have a real passion for Information Technology and will be looking for the opportunity to develop your career.
It would also be great if you have the following:

1. Experience with providing onsite IT technical support
2. Computer hardware experience – maintenance
3. Proficient with Office 365 applications and services including Word, Excel, Outlook, Teams, OneDrive, and Sharepoint, Windows 10, 11
4. Ability to work with a diverse group of teammates and build relationships
5. Valid work permit in Germany
6. Fluent in English and German

Now Take the Next Step
If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you. Please apply online with an up to date CV in English or German along with your salary expectations. Alternatively, feel free to pass onto your teammates who may be interested. For information about this great company, visit www.edgewell.com

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.