E-commerce and Sales Supervisor

A well-known Japanese manufacturer is looking for an E-commerce and Sales Supervisor to join their Krefeld Office. The E-commerce and Sales Supervisor will be responsible for driving online and offline sales initiatives within the sports industry, with a strong emphasis on German-speaking markets. You will be managing e-commerce platforms, enhancing customer experiences, and leading a sales team to achieve ambitious targets.

KA46102

TYPE: Permanent contract (6-month probation period)
WORKING HOURS: Monday to Friday, 40 hrs/week
SALARY: €60k, depending on experience
START: ASAP
LOCATION: Krefeld, Germany (1-day WFH possible)

E-commerce and Sales Supervisor MAIN RESPONSIBILITIES:

1. Oversee and enhance the brand’s online presence for sports products in German-speaking markets, focusing on traffic growth, conversion improvement, accurate product listings, and targeted marketing.
2. Supervise and guide a sales team across online and offline channels, developing strategic initiatives, conducting meetings, and driving them toward revenue and market share targets.
3. Build strong relationships with key German-speaking clients, manage loyalty programs, promotions, and utilize customer feedback to improve the sales approach and e-commerce experience.
4. Analyse trends and consumer behaviours, prepare sales reports, and develop strategies to maintain a competitive edge based on market data and competitor insights.
5. Work with product, marketing, logistics, and customer service teams to ensure cohesive campaign execution and align regional sales with overall business goals.

E-commerce and Sales Supervisor IDEAL CANDIDATE:

1. 3-5 years of experience in e-commerce and/or sales roles, preferably within the sports industry, or consumer goods industry.
2. Fluency in both German (business-level) and English is required.
3. Bachelor’s degree in Marketing, Business, Sales, or a related field (or equivalent experience).
4. Strong knowledge of e-commerce platforms, digital marketing tools, and German market dynamics.
5. Proven track record of achieving sales targets and managing sales teams effectively.
6. Exceptional communication, leadership, and project management skills.
7. Proficiency in data analytics tools, CRM systems, and market analysis.

Note: All applicants for the Finance Manager must have the right to work in Germany as the Company is not able to offer visa support.