Director, Strategy & Operations (m,f,x)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Reporting directly to the General Manager, the Director S&O is responsible for creating and driving the overall strategy in Germany, alongside the GM, across all of our business verticals (restaurant, retail, drive, new verticals). Using a hands-on and data-first approach, the Director, S&O’s scope will be to drive Wolt’s expansion of operations throughout Germany, cross-collaborating with all business units to drive growth and efficiency.

You're excited about this opportunity because you will…

• Strategize - Work on unique strategies across our three-sided marketplace
• Engage – Implement scalable plans and best practices to provide an outstanding operation
• Experiment – Use data to make decisions and run tests on everything from delivery times to the selection of merchants on the platform
• Analyze – Build models to evaluate the economic and strategic costs and benefits of several programs and experiments
• Influence – Partner with our Product, Engineering, Merchant, Sales, Platform, BD, and Marketing teams to create strategic plans and improve new market opportunities
• Operate – Figure out how to get from A to B–then actually make it happen.

We're Excited About You Because…

• You have 10+ years of experience in top tier Consulting, VC, PE OR industry experience; high-growth or early-stage startup experience is a bonus.
• You have a proven track record in driving team success, operating cross-functionally and cross levels.
• You thrive on uncovering and solving problems, working with data and can set and translate high-level goals into execution.
• You are a self-starter and exhibit extreme ownership mentality driving a variety of growth and profitability projects from end to end.
• You want to affect change every day working from first principles; you can operate in fast-paced, energizing environments.
• You are skilled in business analysis and modeling that translate into strategic plans and execution at the lowest level of detail.
• You seek operational accountability and are ready to provide senior management with the regular performance updates, diver analysis and improvement plans.

Next steps

At Wolt, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from couriers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Wolt is part of DoorDash (NASDAQ:DASH) and was founded in 2014 in Helsinki. Wolt operates in 27 countries and 200+ cities across the EU and Middle East, enabling our users to order food and other things from 50,000 restaurants and stores, delivered by one of our 100,000 delivery partners. In May of 2022, Wolt was acquired by DoorDash.

Founded in 2013, DoorDash is the largest on-demand local delivery platform in the United States. We currently connect over 20,000,000 customers each month in more than 7,000 cities with more than 500,000 local businesses and restaurants. We deliver almost everything: delicious food from restaurants, grocery products, alcohol, convenience items, flowers, pet food and other retail categories like home or electronics. We operate in the United States, Canada, Australia, New Zealand, Japan...and with Wolt, now in 27 new markets across the EU and Middle East too!

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.