Director Business Process and Application Management (f/m/d)

Working at Freudenberg: We will wow your world!

Responsibilities:

• Strategic Leadership: Develop and implement the ERP strategy for the Freudenberg Corporate units aligned with business goals, focusing on standardization, cost effectiveness and end-to-end (E2E) process optimization.
• Service Design and Delivery: Ensure that the services provided are clearly defined, aligned with customer needs, financially evaluated, and delivered professionally. This includes service provider management and the evaluation of near and/or off-shoring scenarios to increase cost effectiveness and service delivery performance.
• Implementation and Optimization: Lead the introduction, implementation, and continuous improvement of the relevant E2E Business and support processes across all corporate units and for selected group-wide and overarching projects and initiatives.
• Team Management: Build, lead, and mentor a global team of ERP, process and application specialists, including engineers and functional consultants, supporting cross-functional collaboration with other IT teams.
• Stakeholder Management: Act as a key liaison between key users and IT, as well as with the relevant Business Process Owners to identify and describe demands, define the process and system architecture and support a data and value driven decision making process by Business and IT Managers.
• Service Transition: Oversee ERP system upgrades, migrations, and new implementations, managing change, release, and deployment processes.

Qualifications:

• Bachelor’s degree in business administration, Information Technology, or a comparable qualification with several years of SAP management experience.
• Ideally 6+ years of professional experience or consulting experience in the ERP system management and business process optimization area.
• Strong leadership and team management skills.
• Excellent project management and communication skills.
• Ability to drive innovation and continuous improvement.
• Excellent written and spoken German and English skills.
• ITIL V4 certification a plus.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.