Digital Channels Product Manager (m/f/d)

• Product manager for local and global e-channels including definition and roll-out of new propositions and functionalities which are flexible and scalable and meet the needs of our Wholesale clients within different channels (EBICS, SWIFTnet, APIs etc.)
• Help achieve the Bank’s objective to digitise at scale by driving commercialisation activities
• Support with SME knowledge and partially lead on different Digital Channels projects enhancing the local and global proposition
• System administrator for local EBICS e-channel including testing and release activities
• Answering of 2nd level support request for local and global e-channels with according SME knowledge
• Analysis, escalation and correction of any defects, support with internal control activities

• Completed commercial training, ideally as a bank clerk or a successfully completed university study
• Working experience in electronic banking respectively payments and project management
• Ideally experience as system administrator for an EBICS server
• Technical understanding and high affinity with IT (ideally MC-Access and SQL knowledge)
• Fluency in written and spoken German and English
• Strong analytical and organizational skills
• High level of social skills and the ability to work in teams

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply if you believe this role is right for you.

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

• Work-life balance: We offer flexible working models such as flextime, home office and part-time options.
• Family friendliness: We offer comprehensive child care options in our company nursery schools.
• Development: At HSBC, we offer opportunities for continuous personal development and to acquire future skills through HSBC My Career and HSBC University.
• Perks and Financial Security: Our company ticket, a company bike, a subsidized canteen, IT Leasing options, and discounts from our ‘Corporate Benefits’ programme will help you save money. Every employee will receive an employer-funded pension and insurance in case of an accident, along with 30 days of vacation and additional holidays (Christmas and New Year's Eve).
• Health: We offer a comprehensive range of health-related services such as medical check-ups, Sabbaticals, a lifetime working time account, a family service, joint sports groups, or Mindfulness Sessions.
• Internationality: You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices.
• Connecting with colleagues: You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

HSBC has been certified “Top Employer 2024” in Europe. This recognition rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Poland and Spain.

At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

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For further information on building your career at HSBC, please visit: www.hsbc.com/careers