Data Entry Operator

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rates and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

Job Description

Position Description:
This position will be a member of the Dental Unit Claims Processing Team providing data entry, general office, and answering phone calls from providers and recipients.

Duties include:

• Opening and distributing mail to dental unit staff
• Logging incoming prior authorization requests
• Adding or updating prior authorization records in the MMIS system
• Answering incoming phone calls from providers and recipients
• Providing basic policy information to callers
• Looking up information in the MMIS system
• When necessary, transferring calls to other dental unit staff
• Basic Microsoft Office toolkit knowledge

Nice to have:

• Dental or medical claims processing experience
• Answering phones in a medical/dental office environment

Minimum Requirements:

• Years of Relevant Experience: 2 to 4 years
• Preferred Education: Associates Degree or equivalent

Role Description:

• Able to follow written and spoken instructions
• Minimum of 35 wpm
• Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen
• Duties involve utilizing automated equipment, including electronic keyboard, display screen, and sorted memory to perform
• Ability to operate and understand basic scanning and imaging equipment, including pan, skew, and image correction techniques
• Ability to conduct basic data mining and data capture efforts
• Services may be required to be provided at supplier’s site using supplier’s equipment. Typically need an end product of electronic data, typically transmitted through FTP
• Keypunch and verify records in specified format (ex. ASCII)
• The total number of keystrokes is limited to actual characters, numbers and special characters that are keyed. Spaces, function keys, nulls, and zeros are not counted as keystrokes
• The contractor must complete all data forms within an agreed-upon amount of time from receipt or average a minimum of a set number of strokes each week data forms are in possession
• Error rate cannot exceed 1/2%. Error rate is calculated on a character (not field or record) basis
• Pickup and delivery by contractor to be made on a weekly basis
• For key entry, required that a second individual completed 100% key verification to control errors
• Knowledge of imaging and visual display operating practices, procedures, and techniques
• Knowledge of arithmetic and numbering systems
• Ability to operate equipment with speed and accuracy to ensure information is captured

Skills:

• Data Entry
• MS Office
• Help Desk/Reception
• Dental or Medical Claims Processing
• Customer Service in Medical/Dental Office

Additional Information

All your information will be kept confidential according to EEO guidelines.