Customer Success /Product (ex BCG, Bain, McKinsey - AI for Big Pharma) - €70k-€90k + 10%

Big Pharma, Customer Success Manager (commercial/product) - €70k-€90k + 10% bonus

Industry: AI software for Big Pharma, start-up - heavily backed by a global investor

Workplace: Hybrid - 2 days in the office.

Office: Munich

Have you worked as a Consultant with Big Pharma for one of the Big 3 management consultancies, McKinsey, Bain or BCG?

If so, please read on...

You will have Big Pharma commercial market knowledge and tech know-how, with the ability to navigate your way through sales/finance/commercial-side of Big Pharma, whilst also understanding the business goal of why you're actually helping implement the tech, in this case, Artificial Intelligence.

You'll be joining a fast-paced, Agile, start-up environment, where there won't be a whole load of processes, which some will find difficult and others will thrive in...we hope you're the latter!

Responsibilities:

• Take charge and take ownership of modules
• Intellectually drive the Product, having your own ideas and challenge customers on what they need vs what they want
• Great energy and positivity
• Being hands-on technical is advantageous, but not essential
• Must have strong Business acumen - Strategy, customer management - R&D, compliance, governance
• Intellectually drive the product forward, working closely with the customers, being their 1st point of contact and partnering with them on their journey.
• Business savvy person who's either worked directly for Big Pharma or via a Consulting firm, who has a genuine interest and understanding of tech.

Our client, the AI tech firm, are changing the world of Pharma, their AI is literally flying off the shelf and the leading Pharma's in the market are knocking on their door as nobody else can do what they can. Come and join this rocket-ship, be part of something that is genuinely improving the world around us, using Artificial Intelligence.

Message me on here and we can discuss the company and position in more detail.

Contact: matt@hawksworthuk.com

I look forward to hearing from you.