Customer Service Representative - French speakers, Friedrichsdorf
Cpl Healthcare
Frankfurt
EUR 20.000 - 40.000
Jobbeschreibung
In this role, you will provide excellent customer service and work closely with medical professionals and sales representatives handling all customer service-related activities.
Responsibilities and tasks
Communicate directly with customers either by telephone or electronically
Handle and resolve customer complaints
Provide pricing and delivery information
Process orders, forms, applications, and requests
Communicate and coordinate with internal departments
Skills and Competencies
Fluent in French, English, and at least B2 German
Experience in customer support or order management role
Good computer skills with experience using Excel, Word, and Outlook
Salary and Benefits
Annual salary depending on experience - range between €35,000 to €40,000 EUR
Corporate pension plan
Continuous training and upskilling opportunities
Office based
Employee Share/Stock purchase plan
Working Hours: Monday to Friday office working hours