Customer Data Analyst (m/f/d)

Our Global Complex Customer Implementation Air&Sea team is looking for an experienced and skilled Data Analyst (m/f/d). You will play a crucial role in driving our customer experience while building our “customer performance management dashboard suite” as well as upgrading and standardizing our customer-facing report suite. You will be responsible for measuring the most valuable data, analyzing it, interpreting it, visualizing it, and creating standardized reporting. We believe that a report is only as valuable as the report user can drive the intended change by working with the report. Therefore, you will be required to communicate with and manage stakeholders to help the user understand their data needs and deliver actionable solutions. We seek an expert (m/f/d) in data analytics and an empathetic candidate (m/f/d) who loves to drive and facilitate the change process to a more data-driven company culture by establishing report standards for various target groups.

Mobile working is more than welcome; however, we also believe in a mix where physical presence is important as we are just a great bunch of colleagues who like to see and meet each other in person.

Responsibilities:

• Data collection, cleaning, preparation, analysis, and visualization
• Perform analysis and data visualization to identify insights and communicate these to stakeholders
• Work with stakeholders to understand data requirements
• Build business critical reports and dashboards using SAP BI and MS PowerBI
• Build reports for internal stakeholders with the aim to create a standard report suite in order to drive customer performance management
• Create a standard report suite for customers to give them the data-fundament to successfully run their own logistics
• Promote data literacy and provide training sessions or workshops to enhance the understanding of data analysis techniques among stakeholders

Qualifications:

• Bachelor's degree in a relevant field such as Statistics, Mathematics, Computer Science, or a related discipline. A master's degree is a plus.
• Minimum of 3 years work experience. Proven experience as a Data Analyst (m/f/d) or Data Consultant (m/f/d), with a track record of successfully delivering data-driven insights and solutions.
• Strong analytical skills and proficiency in data analysis techniques and tools (e.g., SQL, Python, Excel).
• Experience with data visualization tools such as MS PowerBI or Tableau or similar platforms.
• Familiarity with data governance, data quality, and data management principles.
• Strong English skills are a must.
• Excellent communication and presentation skills with the ability to convey complex concepts to both technical and non-technical stakeholders.

Benefits:

• Hellmann Spirit: Culture focusing on people and relationships, Regular team and company events, Birthday lottery ticket from the Deutsche Fernsehlotterie.
• Work Life Integration: Flexible working hours and mobile working.
• Additional financial benefits: Company pension plan and capital-forming benefits, Up to 1.600€ net bonus for the recommendation of new colleagues, Discounts and offers for travel, leisure and culture.
• Health & Wellbeing: Company fitness via Hansefit, Mobile massage during working hours, Mental health and health coaching, Daily changing and varied dishes in our canteen.
• Family support: Childcare support, Vacation days to care for family members and for special events.
• Professional & personal development: Newcomer Days, Continuing education and training opportunities through our academy, Digital learning platform (LearningHub).
• Mobility: Subsidy for the Deutschlandticket, Mobility allowance, Free parking spaces, Free use of e-charging stations.

» Your Way to us:
Please submit your detailed application via our career page, stating your salary expectations and earliest possible starting date. This position is managed by Jana Engelhardt at the Osnabrück location, 0151 2034 6056.

If you already want to find out more about your working environment, our working methods and our colleagues, please visit hellmann.com/en/it-careers. You can find more information about Hellmann, our services and general career opportunities at hellmann.com/careers.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, possible disabilities, religion, ethnic origin or sexual identity: We look forward to meeting you!