Customer Account Manager | Fluent German Required

I am looking to speak to experienced client management professionals looking for a new job opportunity in the financial services - payments.

In this role you will be responsible for looking after a portfolio of small and medium size businesses, providing proactive support and service.

Responsibilities and tasks

• Managing a portfolio of clients and partners
• Account Management and growth
• Increasing client satisfaction
• Identifying opportunities for upselling products and services
• Act as a point of contact for clients if any issue arises

Skills and Competencies

• Fluent German (C2 level) and English
• Customer focused attitude
• Experience in the financial services or payments is an advantage
• Experience in working with retailers or ecommerce businesses is a plus
• Ability to work individually as well as in a team
• Very good time management

Salary and Benefits

• €60,000 per annum OTE
• Permanent Contract
• Hybrid working model
• Corporate pension plan
• Continuous training and upskilling opportunities

Working Hours:

Monday to Friday 09.00 - 17.00 (40 hours per week)

Location:

Frankfurt am Main (Lyoner Strasse)