Content Associate (WM)

Company Description

About Wolt
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

So, why work at Wolt?
At Wolt, We’re About Getting Things Done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.
Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Germany can order their groceries and have them delivered within 30 minutes! Wolt Market is growing rapidly and we have ambitious goals. We are always reaching for an even better experience for our customers and are hence looking for a Content Associate.

As a Wolt Market Content Associate you are responsible for creating and enhancing the retail selection on the Wolt Market online catalogue. You will have an important role in ensuring a world-class customer experience and driving conversion.

In this role, you’ll get a lot of help and support on the way, but are also expected to be an amazing independent specialist with an exceptional ability to execute every single day.

What you’ll be doing

1. Create retail product selection and enhance its content on the Wolt Market online platform.
2. Ensure that the app content is accurate and up to date, as far as it concerns the product descriptions, search words, images and other parameters.
3. Assign the products to their right placement in the app so that customers are able to find them.
4. Contact vendors (distributors/direct vendors/brandbank) to confirm product details in order to keep the app content and ordering data up to date.
5. Process direct suggestions from customers, stores and producers to update the content information.
6. Create content aligned with marketing and Category to ensure the best possible outcome of scheduled supplier paid content.

Qualifications

1. Fluency in English and German
2. Excellent skills in Google Suite or MS Office (MS Word, MS Excel)
3. Experience in dealing with processes and transforming large amounts of data into customer relevant information to improve user experience
4. High attention to detail including precise and effective prioritisation to be able to manage multiple, competing topics
5. Proactive, results-driven mindset with a strong hands-on mentality to ensure tasks are completed efficiently and goals are achieved

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!

If you have any further questions about the position before submitting an application, you can turn to: Alexander Kanto Talent Acquisition Lead: [email protected]

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English.