Compliance Manager

Apply! We usually respond within two weeks.

About Us
With over 85 million global active users and 2 million transactions per day, Klarna is on the way to becoming the world’s favorite way to shop. To help us get there, we’re assembling an unparalleled global talent team—accelerating individual careers, and disrupting entire industries. We’re looking for people ready to achieve the extraordinary and embrace our bold ambitions as we shape the future of payments and fintech. Will you join us?

What You Will Do

As a Compliance Manager in the Compliance Testing Team responsible for Compliance Surveillance, you will ensure Klarna’s electronic communications meet both internal and external compliance requirements. This role involves monitoring, analyzing, and reporting on organizational communications to prevent and detect potential violations, aligning the firm with industry standards in electronic communications surveillance. Key responsibilities include:

• Develop and Maintain Surveillance Systems: Design systems to effectively capture and monitor electronic communications.
• Implement and Monitor Processes: Oversee electronic communications (e.g., email, Slack, social media) for compliance adherence.
• Policy Compliance: Identify potential breaches and regulatory violations through data analysis, ensuring all surveillance activities meet regulatory standards.
• Policy and Procedure Development: Update internal policies related to electronic communications and promote awareness across the organization.
• Investigation and Resolution: Conduct investigations into potential compliance breaches, working with legal, HR, and other departments to resolve issues.
• Technical Collaboration: Partner with technical teams to maintain and enhance surveillance systems, staying informed on regulatory and technological advancements.

Who You Are

• Minimum of 5 years of experience in compliance, with a focus on electronic communications surveillance.
• Strong analytical skills, with the ability to assess complex issues and propose practical solutions.
• Proficient in English, with excellent verbal and written communication skills.
• Skilled in using surveillance and monitoring software tools.
• Ability to work independently, managing multiple tasks effectively.
• High ethical standards and meticulous attention to detail.
• Proven track record of successful interaction with internal teams and stakeholders.

Awesome to Have

• In-depth understanding of regulatory requirements for electronic communications.
• Familiarity with electronic communication surveillance tools and systems.
• Ability to manage high-priority tasks within deadlines, ensuring accuracy.
• Collaborative mindset with a commitment to improving the compliance framework.
• Excellent interpersonal skills to engage effectively across fast-paced projects and diverse teams.

Closing
Please include a CV in English.

Department: Legal
Location: Berlin, Germany

About Klarna
Since 2005, Klarna has been on a mission to reimagine how consumers spend and save in their daily lives. We help people save time and money and reduce financial worry. With over 85 million global active users and 2.5 million transactions per day, our vision is a world where Klarna empowers everyone, everywhere, through seamless financial and commerce experiences—as a personalized, trusted assistant making financial empowerment effortless.

Over 575,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store.

Founded: 2005
Co-workers: 3,800
Turnover: $2.5bn