Company Manager - ALIZÉ

Company Manager

Show Support Services

Permanent position

We are looking for our next Company Manager (CM) to join our Company Management team. The Company Manager will bring support to their designated show, under the direction of the Sr. Company Manager. The main objective of this role is to manage the operation of the production with effective communication skills, accurately represent and explain company positions to the show teams and our partners, and create a work environment that is conducive to creativity and high morale. The ideal candidate will be asked to use their leadership and diplomacy skills to manage personnel, attend, document and direct operational meetings, and be ready to help our employees with navigating the various departments at the Resident Show Division (RSD) office and International Head Quarters (IHQ) (i.e., Benefits, Artist Management, Accounts Payable etc.).

Why join us as a Company Manager? As a CM you will develop your leadership skills, learn to manage, balance and navigate a complicated matrix of corporate demands and relationships, while amid the chaos and excitement of a production setting.

The Company Manager will have the opportunity to:

1. Manage daily show operations, including having regular team meetings, with direct reports of: General Stage Manager, Associate Company Manager (ACM), Technical Director (TD) and other support functions including regular team meetings and coaching;
2. Be responsible for day-to-day local finances of the company; partner with Senior Company Manager (SCM) to build and manage annual show operating budget;
3. In conjunction with SCM & Technical team, support implementation of annual capital budget, including partner communication, resource management and scheduling;
4. Increase show management's effectiveness by: ensuring company values, strategies and objectives are communicated; enforcing assigned accountabilities through planning, monitoring and evaluation of job performance; providing coaching, counseling and disciplining managers when necessary; developing a climate of transparency by offering information, feedback and incentives to enhance the culture; researching, planning and implementing development and educational opportunities;
5. Collaborate with other departments to monitor daily sales trends and assess P&L impacts; Produce year-end and financial reporting with teams;
6. Analyze box office statistics and discuss trends with the RSD Director of Marketing, PR, and our partner;
7. Work closely with assigned Marketing Manager and our partner to maximize sales opportunities and on property visibility and promotions;
8. Attend, document and direct operation meetings;
9. Hire, manage and evaluate the show staff in consultation with the RSD Talent (HR) department and functional managers;
10. Collaborate with Artist Management department to prepare Artist contracts and ensure budget compliance for the show unit;
11. Ensure quarterly Full-Company Meetings are happening with cast, crew and staff to maintain consistent communication with staff by regularly updating team on company news, state of the show and addressing current topics;
12. In case of an emergency/crisis, manage emergency planning and communication in conjunction with the General Stage Manager and Technical Director or designate. Along with communication to Front of House Manager; Box Office and Merchandising Boutique;
13. In conjunction with the ACM, serve as on-site Talent Liaison for general employee inquiries, escalating to the appropriate representative and forwarding verification of employment requests; Provide on-site support for Benefits: providing general assistance to employee inquiries, open enrollment communication, benefits website assistance (ADP) and forwarding leave of absence information;
14. Coordinate with Payroll regarding employee inquiries, final pay delivery when needed;
15. Work with the ACM to handle general internal communications and updating platforms such as SharePoint, Workplace and in-theatre digital signage; Assist them with administrative systems duties as assigned, including CONCUR, ARIBA, Serrala, Success Factors, and Last-minute tickets site;
16. Coordinate Cirque-specific customer service concerns brought forward by the Partner and coordinate with appropriate Cirque departments;
17. Produce show-specific incident reports and show stop reports;
18. In conjunction with ACM and TD, facilitate VIP tour requests from Cirque and Partners;
19. Support and uphold the mission and values of Cirque du Soleil by ensuring a safe and professional working environment;
20. Complete other job-related duties as assigned.

The ideal candidate will have the following qualifications:

1. Bachelor's degree in Theatre Administration, Production or in another related field or equivalent work experience plus four years of previous experience in an entertainment environment;
2. Good understanding of budgets;
3. Working knowledge of Microsoft Office applications (Outlook, Excel, Word, etc.);
4. Fluent in English and German, both spoken and written; French is an asset;
5. Flexibility to work varied shifts including weekends and holidays;
6. Verification of the right to work in Germany.

As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we’re talking about, first hand.

Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won’t pretend like we have every answer, that’s why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage.

When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this:

1. Teamwork – we thrive with collaborative teams, regardless of titles or departments;
2. Respect – when we ask someone to join our team, it’s because we trust and respect you;
3. Integrity – whether you work behind-the-scenes or in the office, you’re being counted on. We are a team and integrity go a long way here, and like we mentioned previously, trust is important;
4. Authenticity – we want you to bring your full self to work, this is a place where you don’t need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number;
5. Being heard – you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication and we want you to be heard!

Come create with us and let us show you what a “circus family” feels like!

Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry.