Client Executive

Primary responsibility: Manage account servicing and ensure retention and growth of GRC business – an essential function within the organization. This includes serving as the Client Relationship Leader and Strategic Account Manager for specific accounts, responding to Requests for Proposals, and providing thought leadership.

Responsibilities:

1. Manage client relationships
2. Renew assigned accounts as required per internal guidelines (i.e. pricing approval process, contract reviews)
3. Evaluate and assess potential problems on an overall account basis
4. Develop scope of work and fee proposals
5. Responsible for retention of assigned account portfolio (target is 98%)
6. Responsible for revenue growth of assigned portfolio (target is 7%)
7. Responsible for new / new and new / additional sales (target is $1 million)
8. In combination with Business Development teams, foster a One TÜV SÜD commitment and support other business lines
9. Attend internal & external marketing functions as requested (i.e. RIMS)
10. Ensure no lost business for cause
11. Work closely with the entire Business Development team to identify and support growth opportunities
12. Manage a book of business of mainly large International Companies with a broad industry focus
13. Be the Client Relationship Leader in specific accounts by:
14. Manage and exercise discretion over day-to-day core activities related to client account servicing and client relationship
15. Develop servicing strategies that will bind the clients even more to GRC
16. Direct and oversee the execution and delivery of work performed by teams of Account and Field Consultants worldwide across various disciplines
17. Maintain oversight for Account- and Field-level risk engineering consulting services and related technical services
18. Participate and represent the organization in key trade shows as required and appropriate
19. Perform other duties as assigned

Qualifications:

1. Education and Experience:
2. Bachelor’s degree in engineering is preferred and/or equivalent practical experience
3. 5+ years of experience in property loss prevention consulting is preferred
4. 10+ years of experience in sales and account management
5. Experience with Client Management systems (i.e. CRM)
6. Experience with new / new and new / additional sales
7. Prior property risk engineering experience and technical acumen are critical for this role, especially with specialized critical industry knowledge in Power Generation and Renewable Energy
8. Specific Skills, Knowledge, and Abilities:
9. Ability to work in a team environment
10. Responsiveness to client requests
11. Functional/Technical skills, client focus, written and verbal communication, problem solving, presentation skills, organizational skills, technical learning, time management, negotiating, and listening
12. Willingness to travel (up to 50%)
13. Knowledge of Microsoft Office products
14. Knowledge of risk management systems
15. Fundamental competencies form the foundation for individual and organizational success in TÜV SÜD and apply to all employees and showcase behaviors aligned to TÜV SÜD values and culture cornerstones and will be evaluated in performance assessments:
16. Communication
17. Customer Orientation
18. Self-Management

Additional Information:

Equal Opportunity Employer – Disability and Veteran. TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program. For more information on applicable equal employment regulations, please refer to the following: Labor Law 2025.