Chain Account Manager (all genders)

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

For the Chain Account Manager (all genders) position, the future holder will be responsible for both corporate hotel program optimization (bookability & compliance of the hotel program, increase of corporate business) and the analysis and reporting of Key Performance Indicators (KPIs) for strategic hotel chain partners in the respective region. You will be responsible to plan, implement and execute strategies and initiatives with your partners and at the same time elevate and boost our revenue streams.

The position is considered as an important interface between the requirements and needs of our corporate customers and hotel chain partners. You will collaborate closely with the enterprise and procurement department to achieve an outstanding customer experience. As direct report to the Director of Sales, you will hold an important role managing and developing key hotel chain partner relationships.

• Take full responsibility on the hotel chain partner development in your respective region
• Recommend platform products to your hotel chain partner based on their individual needs
• Describe platform products and explain their benefits and uses to hotel chain partner
• Communicate with hotel chain partner in person, by phone and by email to understand their needs, experience in communication with C or D Level stakeholders
• Maintain a working knowledge of HRS Group various tech products and services
• Establish and nurture relationships with hotel chain partner to facilitate sales
• Extract, analyze and interpret data from different sources to help hotel chain partner understand how platform products can help them achieve their goals
• Complete administrative tasks, such as processing and recording sales (CRM)
• Advise and train your hotel chain partner on HRS systems and applications

• Ground experience in a relevant area of solution selling; business studies / degrees an advantage
• A commercially driven profile who is also data minded, with good analytical skills
• Familiarity with relevant industry software, including Microsoft Office and Microsoft Dynamics
• Superb thinking to provide creative solutions that address the hotel chain partner needs
• Excellent communication, negotiation and stakeholder management skills to support cross-functional success in delivering results
• Hands-on experience managing an initiative from start to finish
• Strong negotiation skills, time management and prioritization skills to meet deadlines and close sales in timely manner
• Interpersonal skills and comfort with meeting new people on a daily basis
• The innate drive to do things better and strong problem-solving skills, creativity to develop new possibilities and processes
• Eager to learn and experiment and not afraid to fail
• Able to self-analyze failures and put required solutions in place in order to improve
• Structured and independent way of working, paired with a high degree of initiative and responsibility
• Excellent verbal and written communication skills, including the ability to make presentations in both German and English

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility will also include an annual or multi-year bonus.