Business Travel Consultant

Job Profile

Vista’s team of over 4,400 aviation and technology experts works across 6 operation hubs, 7 maintenance sites and 36 offices worldwide, getting better and bigger for 20 years. The VistaJet Travel teams make business travel arrangements for all crew and employees.

VistaJet GmbH is an operating partner of Vista, the world’s leading private aviation group. Vista integrates a unique portfolio of brands offering asset free solutions to cover all key aspects of business aviation. The Group's mission is to lead the change to provide clients with the most advanced flying services at the very best value, anytime, anywhere around the world.

VistaJet Travel team members make business travel arrangements for all VistaJet employees travelling around the globe, while facing the most diverse travel challenges. We also serve a number of external corporate clients with their unique and very specific travel needs.

Founded in 2004, the company pioneered an innovative business model where clients have access to an entire fleet while paying only for the hours they fly, free of the responsibilities and asset risks linked to aircraft ownership. VistaJet’s signature Program membership offers clients a bespoke subscription of flight hours on its iconic silver and red jets, to fly them anytime, anywhere.

As an aviation company, we are looking for a Business Travel Consultant (w/m/d) to support our internal business travel department at our Hamburg office.

Your Responsibilities

As a Business Travel Consultant, you will liaise with all other Hamburg departments to support and provide the best travel solutions to our flight crews and internal customers.

You will join a young and dynamic team that provides support seven days a week from 06:30am to 11pm. In this role, you will work a shift pattern including both early and late shifts with the option to work remotely. Shift pattern timings will be agreed between you and your manager.

1. Booking and coordinating of flight crew proceedings for their rotations based on internal travel policies, including flight, hotel and rental car in line to the budget, the adequacy for the crews and the calculation of flight duty regulations.
2. Arrangement of Training and Corporate travel (simulator, check flights etc.).
3. Processing all the related documentation.
4. Tickets Issuance and Refunds.
5. General administrative tasks.

Required Skills, Qualifications, And Experience

1. Excellent written and spoken German and English skills are mandatory.
2. A successfully completed Diploma as a Travel Consultant (f/m/d) with a focus on business travel or equivalent.
3. You’re committed to providing excellent levels of service to our flight crews and colleagues.
4. You’re able to think 'out of the box', have a “CAN DO” attitude to problem solving and are able to work under pressure with great attention to detail.
5. In-depth IATA knowledge including the use of a Central Reservation System such as:
6. Sabre.
7. Amadeus.
8. Travelport.
9. Good organisational and coordination skills with the ability to work as part of the team.
10. Willingness to work shifts and weekends.
11. Basic knowledge of travel tech tools such as Cytric, Concur, Atriis and Umbrella would be an advantage.