Business Operations Lead Marketplace (d/f/m)

Senior Business Operations Mgr Marketplace (d/f/m)

Kleinanzeigen is the most visited re-commerce platform in Germany. An average of more than 50 million ads are available in numerous categories - from children's supplies to electronics to real estate. With more than 36 million users per month, Kleinanzeigen has the widest reach of all online selling platforms in the country.

Every connection made or item found makes a difference by creating a world where people share more and waste less. Together, we change trade for good.

What you'll do & Who you are

Are you ready to help shape the future of Germany's #1 re-commerce destination?

As our new Senior Business Operations Manager Marketplace (d/f/m), you will report directly to the management team of Kleinanzeigen.de and contribute to our quest to change trade for good by making re-commerce first choice for German online shoppers.

This is a hybrid remote/in-office role, and our office is based in Berlin Charlottenburg.

What you'll do:

• Oversee and improve the operations of our cross-functional Marketplace Business Unit, which represents the heart of Kleinanzeigen including teams from all departments, from engineering to sales to customer service.

• Provide executive support by keeping track of business performance, ensuring effective decision-making and preparing executive-level deliverables, e.g. for operations reviews and board meetings.

• Lead and support strategic projects across the Marketplace Business Unit and in collaboration with other parts of the organization.

• Ensure impactful collaboration by facilitating communication between departments and building strong relationships with stakeholders at all levels

• Be a strategic partner to the Marketplace Business Unit leadership team, consisting of senior leaders from business, product, technology and marketing

Who you are:

• 5+ years experience in relevant roles in consulting, (r)e-commerce, strategic projects or similar

• Hands-on experience in setting up and optimizing operating rhythms incl. rituals, artefacts and communication flows

• You are able to break down complex strategic problems and define clear recommendations, helping teams to see and work on the big picture, driving focus on critical priorities

• Ability to synthesize complex information into clear and compelling narratives. Especially experience creating executive communications.

• You enjoy connecting and working with people from all strands

• You like to support wherever it's needed for the benefit of the our users and Kleinanzeigen

• Fluent in English, fluency in German a big plus