Business Analyst - Global IT (m/f/d)

YOUR CAREER IN THE SPORTS INDUSTRY
The world of sports excites, connects, and inspires. At SPORTFIVE, we are a global agency that covers every aspect of sports marketing, helping to shape the industry's future with fresh and exciting ideas.

DIVERSITY AND INCLUSION
We believe that different perspectives and experiences are the key to sustainable success. Our goal is to create an authentic and attractive work environment where everyone feels valued, with a sense of belonging, and encouraged to shape the future of the sports industry together.

FLEXIBILITY THAT FITS YOUR LIFE
Whether you're seeking a role that is full-time, part-time, or a job share, we understand that everybody has their own unique needs. That's why we offer a range of flexible working options which we can discuss with you to find the best solution for you.

Business Analyst with CRM Expertise (m/f/d)

Full-time | Part-time | Job sharing

with over 2 years of experience in building the bridge between Business and technical teams.

YOUR ROLE AT A GLANCE

• Conduct comprehensive business process analysis to identify areas for optimization and improvement
• Elicit, analyze, and document business requirements, translating them into clear and actionable technical solutions
• Facilitate communication and collaboration between business stakeholders and technical teams to ensure alignment on project goals
• Support the implementation and adaptation of systems (including CRM) by contributing to requirements management and process design
• Analyze data and metrics to identify trends, patterns, and opportunities for process improvements
• Collaborate with cross-functional teams to define and document requirements for new features and functionalities

WHAT YOU'LL BRING

• Proven experience in business process analysis and optimization.
• Strong analytical and problem-solving skills, with the ability to translate complex business needs into clear requirements
• Excellent stakeholder management and communication skills, with the ability to build relationships and influence across all levels of the organization
• Familiarity with CRM or other enterprise systems from a user perspective, demonstrating an understanding of system functionality and data management
• Experience in creating detailed documentation, including business requirements, process flows, and user stories

DON'T MEET ALL THE CRITERIA? NO WORRIES!
For us, people and potential come first. Your enthusiasm for the role and SPORTFIVE, as well as your willingness to learn and develop, are just as important as your skills. We see potential as the key to success and are committed to helping you grow and acquire new skills on your journey with us.

WHAT WE OFFER

• Onboarding: To ensure that you are set up for success when you join us, we offer a role and department specific onboarding program, complemented by a company-wide introduction where you get to know your colleagues, our diverse products, and different business areas.
• Work-Life-Integration: Our flexible working arrangements include mobile working, additional child sick leave days, and a free family service.
• Individual Development: Room for personal and professional growth, supported by customised training opportunities, development planning, internal mentoring, and on-the-job training.
• Attractive Benefits: Discounts at partner companies, event tickets, company pension plan, Germany ticket, job bike, mental health programs, and Urban Sports Club memberships.

SOUNDS EXCITING?
Let's go! Marco Bohlmann is your recruiting contact and looks forward to getting to know you.

Start Date
02/19/2025

SPORTFIVE Global Holding GmbH