Business AI Solution Advisor Expert (f/m/d)
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
The Business AI Strategy Advisor Expert (f/m/d) acts as a founding member of the Global AI Incubation Team, focused on customer-facing activities that build Business AI pipeline and adoption globally. The focus of this role will be to collaborate with the Business AI regional teams to:
- Design and execute strategic AI programs, such as the Business AI Jumpstart Discovery Workshops initiative.
- Reinforce regional GTM planning as a commercial & solutions coach to the sales teams.
- Undergird the success of AI adoption initiatives for SAP’s broad Business AI portfolio across lines of business and industries.
Your work will directly contribute to the building of SAP’s fastest growing business area: Business AI. You’ll engage directly with customers and partners, with a focus on pipeline, bookings, and adoption targets. This primary focus of this role in particular will be to represent SAP’s AI initiatives for the German market unit in MEE region.
YOUR FUTURE ROLE
Customer and Partner Engagement:
- Drive strategic customer engagements through effective value executive first discoveries, storytelling and streamlined sales process execution.
- Coordinate with sales, advisory and services teams to directly address AI-related customer demands and inquiries.
- Support the AI discovery workshops by helping set up the program, conducting and subsequently facilitating workshops with follow-up.
- Develop new methodologies and training programs around the Business AI customer & partner engagement process.
Program Design and Execution:
- Assist in the design and implementation of AI incubation programs in collaboration with regional teams & Business AI product teams.
- Gather and incorporate feedback from regional teams and customers to improve AI programs.
- Ensure consistent delivery and execution standards of AI programs across all regions.
Performance Tracking and Reporting:
- Monitor and report on program performance against defined KPIs, including supporting pipeline progression, bookings and adoption metrics.
- Coordinate with sales, marketing and product development for cohesive performance tracking across Business AI.
- Provide regular updates to Business AI leadership.
Thought Leadership and Enablement:
- Serve as a face of AI technologies, trends, and best practices for select events in your region and globally.
- Stay current with AI advancements and contextualize these advancements for the SAP Business AI portfolio.
- Empower regional AI teams through knowledge-sharing and execution support.
Customer Success Initiatives:
- Create lighthouse customer references through adoption initiatives.
- Maintain a direct feedback loop between regional leads, marketing & product engineering.
- Empower the ecosystem to deliver on AI promises by directly supporting Business AI GTM activities.
YOUR PROFILE
Experience:
- Several years of experience in customer engagements or similar roles in cutting edge-technologies, including AI.
- Proven track record designing and coaching sales organizations towards measurable business outcomes.
- Experience engaging with customers and partners to drive AI & cloud software adoption.
- Existing familiarity with the SAP Business AI portfolio and strategy is a plus.
- Strong ability to lead and collaborate with cross-functional teams in customer facing situations.
- Excellent communication and presentation skills.
- A “working backwards” mindset with a focus on quantitative customer outcomes.
- Adaptability to operate gracefully in a dynamic AI market environment.
- Strong ability to craft a network of influence in a matrixed organization.
- Proven familiarity with fast-paced GTM motions.
- Displays a high degree of initiative and a proactive approach to problem-solving.
Education:
Language Requirements:
• Fluent in English and German.
• Additional language proficiency is an asset on this global team.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
Requisition ID: 409826 | Work Area: Pre-Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time or Part Time, unlimited.