Benefits Analyst

Applicants must submit their completed application by 04-12-2025 at 11:59 p.m. MST.

Application and Special Instructions

It is mandatory to include a cover letter, and both the cover letter and resume should be submitted as a single PDF file. The cover letter should not exceed 1 page.

ABOUT THIS JOB

Position Specific Summary

The Benefits Analyst position at the City of Tucson’s Business Services Department provides operational support for the City's insurance and wellness programming by identifying, investigating, assessing, and resolving complex issues in support of organizational goals and initiatives.

Work is performed under the supervision of the HR Manager. This position does not supervise.

Duties and Responsibilities

1. Empowers employees with the knowledge they need to make informed benefit decisions by answering questions about health, dental, life, and disability insurance, as well as flex spending and voluntary products. Maintains confidentiality throughout all communications and data interactions.
2. Reviews and processes requests and documents related to daily benefits operations. Acts as a liaison between employees and insurance providers, ensuring smooth communication and quick resolution of any issues. Maintains employee benefits files and benefits database. Audits benefits-related payroll results for accuracy and works with payroll team to resolve issues.
3. Monitors, verifies, and reconciles enrollment and financial data from and between various sources. Allocates expenses appropriately within various data systems.
4. Assists with implementation of new systems, program offerings, processes, and procedures. Evaluates and documents processes and procedures and makes recommendations regarding opportunities to improve standards and efficiencies. Remains up to date on benefit and compliance regulations and internal processes and procedures by participating in educational opportunities and seeking continued professional development.
5. Presents at new hire orientation and retirement preparation seminars. Prepares written and graphic communications in support of team initiatives. Educates retirees on retiree benefits and navigates the retiree benefit process.
6. Performs all other duties and tasks as assigned.

Working Conditions

Mostly office environment.

MINIMUM QUALIFICATIONS

Work Experience: One (1) year of directly related experience.

PREFERRED QUALIFICATIONS:

1. Experience working with benefits, including data entry, annual open enrollment processing, reporting, and resolving employee concerns.
2. Experience with self-insured medical and dental programs.
3. Proficient in Microsoft Office Suite, specifically with Outlook, Word, and Excel.
4. Experience with benefits software, preferably Workday.
5. HRCI, IPMA, or SHRM certification.

POSITION DETAILS

Job Profile: J1030 - Human Resources Analyst

Compensation Grade: G107

Hourly Range: 26.57 - 39.86 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

FLSA: Exempt

Position Type: Regular

Time Type: Full time

Department: Self Health Insurance

Background Check: This position has been designated to require a criminal background check.

ABOUT US

Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.

Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status.

The City of Tucson is an Equal Opportunity / Affirmative Action / Veterans / Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at or 520-791-2619.

For Human Resources general questions please contact 520-791-4241.