Associate Account Manager

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Sector: Travel and Tourism
Role: Associate
Contract Type: Permanent
Hours: Full Time

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model, and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Associate Account Manager (German speaking)
The Associate Account Manager's primary responsibility in their assigned territory is to initiate, develop and maintain a high-quality portfolio of hotel products for Expedia's fast-growing global customer base.

What you'll do:

• Consistently leveraging data specific to their market available in Expedient, Expedia's proprietary market insights and activity prioritization dashboard, and leveraging their local market knowledge, Associate Market Managers will:
• Build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to Expedia's global value proposition and facilitating their onboarding process.
• Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners.
• Ensure that their partner hotels' product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion.
• Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs.
• Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.
• Continuously promote to and develop hotel partners' high engagement with Expedia's full suite of unique market insights, revenue management tools, marketing and merchandising opportunities, specialized brands potential opportunities, self-service tools, connectivity solutions, and key support functions.
• Execute effectively based on KPI metrics set by leadership.
• Other reasonable duties, as assigned.

This role focuses on the core of the Market Management's team responsibility, which is to ensure that Expedia's brands' global customers always find the most suitable hotel for their dream trip wherever they want to go.

• 1-2 years' experience, some account management/sales experience is preferred.
• Proficiency in German and English.
• Drive for Results.
• High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player.
• Hungry, ambitious, motivated, action-oriented, results-focused, and metrics-driven.
• Organization and time management skills, rigor, attention to details.
• Proven follow-up/persistence when facing challenging situations.
• Ability to multi-task effectively; must be able to change gears quickly without skipping a beat.
• Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs set by leadership team.
• Relationship Management.
• Sincere relationship builder; earns the confidence of others.
• Bridges and sustains solid partnerships based on mutual support through a collaborative style.
• Appetite for innovative technology, fast-changing business environment, data-driven decision making.
• Demonstrates problem solving skills.
• Ability to select and present insightful dataset including performance, market, and competitor analysis and to implement meaningful action plans based on the data.
• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to.
• Ability to effectively communicate to various levels and through a variety of communication channels.
• Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance.
• Help other team members acquire skills or achieve targets/goals.

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Company

Who we are

We are travelers and technologists. We work across time zones, hemispheres, cultures, and languages. We thrive on breaking things down and building them back up again until they're even better.

We know travel can be hard. But we also know it's worth it every time. And because we believe travel is a force for good, we take our roles seriously. We're here to build great products and create connections that truly bring good into the world.

Accommodations and adjustments

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form.

We're a diverse company, that feels like a community

When you join Expedia Group you become part of a global network of passionate travelers and technologists. Everyone is welcome here, and we take purposeful steps to create and nurture a diverse, open culture.

We’re a truly global company, with offices on almost every continent. Our hybrid working policy empowers our employees to enjoy the benefits of remote working while staying connected to their colleagues.

Our industry-leading benefits package enables you to create a fulfilling career while staying healthy, happy, and well.