Application Engineer (w / m / d)

Responsibilities:

• Technical Support: Provide expert technical services to customers, leveraging extensive knowledge to differentiate from competitors.
• Product Support: Address inquiries related to Product and Application Engineering in Eastern and Central Europe.
• Project Documentation: Track project progress and complete follow-up activities.
• Customer Guidance: Assist customers in Central and Eastern Europe in finding suitable technical solutions.
• Sales Assistance: Support the sales team through targeted customer visits, lab tests, and training sessions.
• Trial Management: Plan and document field trials and lab experiments to meet customer needs.
• Technology Presentation: Showcase and promote new technologies and solutions to clients.
• Service Request Management: Handle and document Technical Service Requests (TSRs) with thorough reporting.
• Customer Training: Conduct training seminars and demonstrations for internal and external customers, including distributor training.
• Product Development Input: Contribute to the New Product Development (NPD) process based on customer feedback.
• Team Participation: Engage actively in Application Engineering staff meetings.

What you should bring:

• Technical Degree: Bachelor’s degree in chemistry, Materials Science, or Engineering.
• Rubber Technology Qualification: Certification in Rubber Technologies is a plus.
• Relevant Experience: Proven experience in adhesives, coatings, and application methods within general industry and/or automotive sectors.
• Chemical Technology: Background in chemical technology, preferably in reactive adhesives, with optional experience in coatings or sealants.
• Proactive and Self-Organized: Highly self-motivated with strong organizational skills.
• Communication Skills: Excellent verbal and written communication abilities, with high competency in customer interactions.
• Confident Demeanor: Ability to present confidently and engage effectively with stakeholders.
• Team Player: Motivated to collaborate and contribute positively within a team environment.
• Presentation Skills: Capability to create and deliver impactful product presentations.
• Willingness to Travel: Availability to travel approximately 40% of the time (e.g., customer visits, training at our German technical center, trade shows).
• Language Proficiency: Business-level German and English is required; proficiency in additional European languages is an asset.
• MS Office Proficiency: Strong proficiency in MS Office applications (Word, Excel, PowerPoint).

Additional Information:

• International Collaboration: We are proud of our international corporate culture. The personality and attitude of our employees is what sets us apart.
• Our Way of Working: We work in cross-departmental and international project teams. 80% of our employees work in high-performance teams.
• Flexible Working: Family-friendliness and flexible working hours with one day of mobile working for a good work-life balance are important to us.
• Competitive Compensation: We offer attractive compensation in line with the market, including a share in the company's profits.
• Company Pension Scheme: We want our employees to be well off when they retire, which is why we offer an employer-financed company pension scheme.
• Group Accident Insurance: Our employees are covered by our group accident insurance for work-related and private accidents.
• Development Opportunities: We value the development of each individual. Our employees are encouraged and developed according to their abilities.