At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
The Account Manager (m/w/d) oversees a portfolio of customers or accounts within the designated territory (Germany, Austria, Switzerland). This role focuses on fostering strong relationships with clients to position TE as a strategic partner while driving revenue growth, account penetration, and customer satisfaction.
Key responsibilities include:
- Develop and execute strategic growth plans for assigned accounts, aligning with TE’s business objectives to drive revenue, expand account penetration, and ensure customer satisfaction.
- Communicate account plans effectively to internal teams, such as Engineering and Product Management.
- Build strong relationships with key customer stakeholders, leveraging consultative selling to position TE as a preferred supplier.
- Maintain regular contact with customers to strengthen partnerships and identify new opportunities.
- Manage commercial activities, including preparing offers, drafting contracts, leading price negotiations, and driving opportunities and projects while showcasing TE’s value proposition.
- Identify customer needs and promote TE’s products, technologies, and solutions, collaborating with Field Engineers to advance projects.
- Resolve customer issues, including quality concerns, promptly and effectively.
- Coordinate with internal teams to address financial matters, such as payments, credits, and receivables.
- Monitor budgets, forecasts, and performance metrics for won projects, ensuring alignment with targets.
- Track and report customer KPIs, demonstrating TE’s value with data to enhance service and satisfaction.
KEY KPIS:
- Revenue Growth
- Market share gain
- New customers acquired
- Project Pipeline
- Conversion of Projects
What your background should look like:
- University engineering degree (Mechanical engineering, Electrical engineering, Electronics engineering preferred) or business administration degree.
- Minimum of 5 years experience in sales, including account planning and relationship management.
- A good understanding of TE technologies and product portfolio.
- Ability to work with deadlines and challenging targets.
- Mobility: Flexibility in working days and travelling.
- Valid driver’s license.
- Strategic thinking with the ability to execute on priorities.
- Ability to identify and pursue new business opportunities in line with business plans.
- Fluent in German and English.
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location: OTTOBRUNN, BY, DE, 85521
City: OTTOBRUNN
State: BY
Country/Region: DE
Travel: 50% to 75%
Requisition ID: 127694