Account Manager

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

Role Description

Eastman is working to catalyze the transformation from a linear to a circular economy. With the launch of two commercial molecular recycling technologies, Eastman sees the opportunity to show what is possible and create real solutions to the world’s plastic waste problem. To do this, we must shape market expectations, break through old paradigms, and drive change in the market. As such, we are looking for sellers who have a passion for sustainability, are exceptional in their functional discipline, and can lead customers and markets to a more sustainable future.

Location: Germany (remote, but must be located in the triangle Hamburg, Dusseldorf and Frankfurt)

The Account Manager is responsible for growing volume and margin year-over-year across their territory by developing and leading the implementation of the account and territory strategies. As a member of the market segment team, their ability to bring the voice of the customer is critical to inform and implement the market segment strategies through the cross-functional team. The account manager must be able to effectively network across the customers’ entire organization, uncovering opportunities to collaborate on sustainability, influence customer and Eastman behaviors to address barriers to adoption, and develop mutually beneficial customer strategies to adopt Eastman’s sustainability technologies. Their ability to generate insights and test hypotheses across their customer network will be crucial in the success of Eastman’s sustainability strategy.

Responsibilities

1. Develop and implement territory strategies to allocate their and the supporting resources’ time to grow polymer granulate sales volume and value.
2. Develop and implement account strategies to meet the objectives of their territory and the market segment strategies.
3. Build broad networks and deep customer relationships to uncover opportunities and influence customer behaviors to achieve strategy objectives.
4. As a member of the market segment team, lead discovery, test team hypotheses, and ensure the customer objectives of the market strategy are met.
5. Manage the sales information systems to ensure insights and information are captured by the organization and demand fulfillment is seamless to the customer and cost efficient for Eastman.

Qualifications

1. Bachelor’s Degree from an accredited college or university, or relevant work experience, is required. MBA would be beneficial.
2. Min. 3+ years of experience in key account management, consultative selling is required.
3. Experience developing and executing account strategies with cross functional team members is required.
4. Ability to travel 60% across Europe is required.
5. Advanced command of English; fluency in German is required. Knowledge of a second European Language would be an advantage.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.