Account & Business Development Manager, Germany

Account & Business Development Manager, Germany

Company: Assurant, Inc.

Location: Berlin (Remote working role in the Frankfurt and/or Cologne region)

Who are we?

Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk, and provide a great experience for their customers. We support, connect, and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.

Our Values:

Common Sense, Common Decency, Uncommon Thinking, and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

The Opportunity:

Reporting to the Country Manager, D/A/CH, you will be responsible for the strategic development of key clients, including retaining and extending client contracts, building a wide and deep network of client contacts, delivering the annual operating plan, and identifying and delivering growth opportunities. You will manage day-to-day client interactions, ensure the delivery of our service obligations, and collaborate with key functional areas to enhance the customer experience.

You will also participate in client onboarding, program design, local implementation of Assurant's global trade-in tools, and ongoing client management of Assurant's trade-in programs. This role is also responsible for identifying and executing revenue-generating initiatives with existing clients.

This role contributes to Assurant's success by performing these functions in a timely, professional, and effective manner and plays a central role in cross-functional prioritization of product and engineering resources to ensure program execution that meets our revenue targets.

• Work alongside the Account Director and liaise with key stakeholders across multiple internal functions and client stakeholder groups to create the annual client plan, ensuring stakeholders are aligned during the delivery of this plan.
• Contribute to the creation and delivery of client P&L as well as identifying and delivering new business opportunities to drive incremental value.
• Responsible for the sustainable growth of the business by increasing revenue year over year.
• Work closely with the executive team of Assurant Germany and Assurant Europe Team to develop growth strategies for new revenue and competitive opportunities.
• Partner with product and marketing teams to develop and manage customer strategies and plans to attract new business and grow existing accounts.
• Provide consumer, market, and competitor insights to the wider leadership team to influence regional strategy.
• Continuously develop, refine, and articulate value propositions and differentiated positioning.
• Develop the reputation of Assurant in the market as a strategic partner to its clients and a thought leader in the trade-in market.
• Build effective and strategic client relationships, positioning Assurant as a trusted advisor and managing the day-to-day client account.
• Contribute towards the commercial management, development, and delivery of client plans, specifically responsible for key accounts including Germany, Austria & Switzerland.
• Lead and support the Account Director in the delivery of specific goals within the client plan.
• Maintain oversight of the contracted service to the client, quickly identifying and resolving issues which may arise with customer experience via analysis of customer feedback, root cause analysis of complaints, and delivering an action plan to remediate and remove points of friction through driving continuous improvement.

You Will Have:

• German native language is essential with fluency in English.
• Degree in business, finance, marketing, general management, or equivalent experience (Masters preferred).
• Experience developing and implementing strategic new business development strategies and business plans.
• Strong record of winning new business, onboarding new business, and managing the ongoing P&L of client programs.
• Experience as a business development executive, Account Manager, or other relevant role.
• Experience in sales or marketing and managing relationships with essential clients.
• Strong analytical and financial skillset, including the ability to analyze data to translate market insights from internal and external sources into powerful insights. Strong modeling and scenario planning skills.
• A deep understanding of a wide range of technology.
• Preference for industry experience within financial services, insurance, or telecommunications.

Benefits & Training:

• Bonus Scheme
• Flexible Working
• Learning and Development opportunities
• Additional benefits will differ per country

At Assurant, diversity helps us inspire creativity in the global marketplace, and we believe in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.

We look forward to receiving your application!