1,536

It Support Technician jobs in United States

Senior Production Support Engineer - Banking Apps

Ultimate HR Solutions

Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Dubai IT Desktop Services Technician II

Geosyntec Consultants, Inc.

United Arab Emirates
On-site
AED 238,000 - 313,000
4 days ago
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Dubai IT Technician – Frontline Tech Support & Security

Engisoft Engineering

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

SMART HANDS TECHNICIAN (L2) EUC & DC UAE

Excis Compliance Ltd

Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Senior Technician - Security systems

Johnson Controls

Abu Dhabi
On-site
AED 120,000 - 200,000
Yesterday
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Lead Technician - Security Systems

Johnson Controls

Abu Dhabi
On-site
AED 120,000 - 200,000
Yesterday
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Engineer – 2D & 3D CAD Designer (Steel Fabrication)

Horizonhr Consultancy

United Arab Emirates
On-site
AED 120,000 - 200,000
4 days ago
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Junior Software Developer

TALENTMATE

Dubai
On-site
AED 120,000 - 200,000
4 days ago
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IBM ACE Developer

IRISSTAR Technologies

Dubai
On-site
AED 293,000 - 368,000
4 days ago
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Senior Android AR Developer (ARCore) – Remote

CASABOT

Dubai
Hybrid
AED 200,000 - 300,000
4 days ago
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HVAC Applications Engineer – Tech-Sales for MEA Projects

Daikin

Abu Dhabi
On-site
AED 120,000 - 200,000
6 days ago
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Senior UI Software Engineer - relocate to / based in Dubai - AED 35k PCM / 85k basic TAX FREE

Bramwith Consulting

Dubai
On-site
AED 120,000 - 200,000
6 days ago
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Senior Software Developer

PAL Aerospace

Abu Dhabi
On-site
AED 120,000 - 200,000
7 days ago
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Factory Helper: Tech Support & Equipment Handler (Free Housing)

Talent Finder International Recruitment Services

Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Application Support Engineer L1

Intertec Softwares

Dubai
On-site
AED 120,000 - 200,000
26 days ago

Sales Applicator

Talent Flow Partners

Sharjah
On-site
AED 120,000 - 200,000
Yesterday
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Specialist Process Engineer

UAE Branches

Abu Dhabi
On-site
AED 250,000 - 350,000
Yesterday
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Pharmacy Technician — DHA‑Qualified Support in UAE

Robinson & Co (Singapore) Pte Ltd

United Arab Emirates
On-site
AED 60,000 - 120,000
3 days ago
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3D Lab Technician & Design Studio Support

Aue

Dubai
On-site
AED 60,000 - 80,000
3 days ago
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IT Technician

Reap HR Consultancy

Abu Dhabi Emirate
On-site
AED 60,000 - 120,000
30+ days ago

Cybersecurity Support Engineer (L2/L3) – Firewalls & WAF Expert

Help AG

Dubai
On-site
AED 120,000 - 200,000
4 days ago
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Water Quality & Life Support Technician

MIRAL

United Arab Emirates
On-site
AED 60,000 - 120,000
18 days ago

CNC Workshop Support Technician

Ktronix Electronic & Devices

Ajman
On-site
AED 60,000 - 120,000
19 days ago

IT Technician

MBM Gulf

Dubai
On-site
AED 60,000 - 90,000
30+ days ago

IT Technician

Engisoft Engineering

Dubai
On-site
AED 60,000 - 120,000
30+ days ago
Senior Production Support Engineer - Banking Apps
Ultimate HR Solutions
Dubai
On-site
AED 120,000 - 200,000
Full time
Yesterday
Be an early applicant

Job summary

A recruitment agency in Dubai seeks an experienced Application Production Support Engineer to monitor and support enterprise applications, particularly in banking and finance. The ideal candidate will have 35 years of experience, hands-on skills in monitoring tools such as Dynatrace and Datadog, and a solid understanding of incident management. The role includes resolving incidents, ensuring system uptime, and working closely with stakeholders to meet SLAs. Competitive benefits are offered as per UAE law.

Benefits

All mandatory benefits as per UAE law

Qualifications

  • 35 years of experience in Application Production Support or related roles.
  • Hands-on experience with monitoring tools like Dynatrace, Datadog, and Prometheus.
  • Experience in incident management, troubleshooting, and log analysis.

Responsibilities

  • Monitor application performance using tools like Dynatrace, Datadog, and Prometheus.
  • Provide L1/L2 support ensuring uptime and reliability.
  • Investigate and resolve incidents collaborating with development and infrastructure teams.
  • Implement automated monitoring and alerting for proactive issue resolution.
  • Ensure SLAs and KPIs are met.

Skills

Monitoring applications
Troubleshooting
Incident management
Collaboration

Tools

Dynatrace
Datadog
Prometheus
AWS
Azure
GCP
Job description
A recruitment agency in Dubai seeks an experienced Application Production Support Engineer to monitor and support enterprise applications, particularly in banking and finance. The ideal candidate will have 35 years of experience, hands-on skills in monitoring tools such as Dynatrace and Datadog, and a solid understanding of incident management. The role includes resolving incidents, ensuring system uptime, and working closely with stakeholders to meet SLAs. Competitive benefits are offered as per UAE law.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.